While many people, including myself, were excited when CyberLink released PowerDVD Ultra, the software has had its share of problems when playing back Blu-ray and HD DVD titles. According to Engadget, some PowerDVD Ultra owners have gone as far to file a complaint with the Better Business Bureau.
As Cyberlink's support forums show, however, not everybody's been rewarded for their patience (and hundred bucks), with a number of reports cropping up of playback problems with both high-def formats on systems that Cyberlink's own system adviser says meet the necessary requirements. The main problem appears to occur with those using an HDMI or DVI-to-HDMI connection between their video card and display device, with the video reportedly only playing for a few seconds before throwing up an "Error 0103" message stating that the player couldn't be initialized. While there's reports of the problem dating back to shortly after the software's release in late December, there's so far been no fix for the issue and no word from Cyberlink on when one might be coming.
While I've run into my share of problems with PowerDVD BD and Ultra, my experiences aren't nearly as bad as some of the ones on CyberLink's forum. If you'd like to read more, head on over to Engadget.
