While there are a few cosmetic differences, the TS-269L looks very similar to QNAP's other 2-bay NAS servers. Aside from the front panel, which is a mix of glossy and black plastic, the device is made almost entirely of metal. The TS-269L measures 150 x 102 x 216 mm (5.91  x 4.02 x 8.5 in) and weighs in at 1.74 kg (3.84 lbs) without any hard drives installed.

Along with the two drive bays, the front of the TS-269L has a series of LED indicators. These LED's are used to show the current state of the hard drives, network and eSATA port. Also on the front is the TS-269L's power button, one touch copy button and one of its many USB ports.

The rear of the TS-269L is pretty straight forward. Along with the DC power connection, there is a 70mm fan. This fan is temperature controlled and only spins as fast as needed to keep the system cool. To the right of the fan you can see the TS-269L's HDMI port, settings reset button, dual gigabit ethernet ports, two USB 3.0 ports, two USB 2.0 ports and a single eSATA port.