windows xp update help

by **kaga** on Wed Nov 05, 2003 9:02 pm

ok i just finish reinstalling windows xp pro
and i try to run windows update and i keep getting error.
its start scanning at 0% then jumps to 100%
then it takes me to error page saying Send error number to Microsoft (0x800A138F).
i bought my xp from newegg so is not a bootleg. anybody have and idea how to fix this?

by **CDRecorder** on Wed Nov 05, 2003 10:25 pm

Did any "security warnings" pop up when you ran Windows Update? If so, did you click "yes" or "no" for them?

Do you have your NIC or modem drivers installed?

Do you have broadband or dial-up internet access?

by **CowboySlim** on Thu Nov 06, 2003 12:20 am

Did you register and/or activate with Microsoft?

by **kaga** on Thu Nov 06, 2003 2:48 am

yeah something pop up asking me do i agree i click yes
i activate the windows didn't regerster it
i have bordband.
the driver for the network card is install when i loaded xp

by **CDRecorder** on Thu Nov 06, 2003 2:51 am

Do you have popup or banner ad blocking software? Sometimes it will cause a problem like this.

by **kaga** on Thu Nov 06, 2003 3:30 am

no i haven't install anything on my computer i just went straight to windows update.
oh and i found a w32.welchia.worm on that computer after 30min of use on that computer i used Symantec tool to remove the worm
you thing some one hacking into my computer and casing this?

by **CDRecorder** on Thu Nov 06, 2003 3:35 am

I don't know if the worm caused it, but after that, I'd recommend that you erase the hard drive and start again with a clean install of Windows.

by **kaga** on Thu Nov 06, 2003 3:38 am

should i also format my partions drive too?

by **CDRecorder** on Thu Nov 06, 2003 3:41 am

I don't think so; just the OS drive/partition. Make sure you scan the entire computer with your virus scanner if you haven't already (but it sounds like you did).

by **kaga** on Thu Nov 06, 2003 3:48 am

yeah i scanned my D drive didn't show any virus.
man such pain in the ass one reformat can cause so much problem :evil:

by **CDRecorder** on Thu Nov 06, 2003 12:44 pm

Good; I'm glad that there aren't any more viruses or worms. I must say, reformatting doesn't usually cause such problems, though.

Do you have a hardware firewall (for example, many routers have one built in) that you could enable between your computer and your internet connection while you download the updates? This might prevent any worms from being able to get to your computer through security flaws while you're installing the patches.

by **kaga** on Thu Nov 06, 2003 3:07 pm

yeah i have a netgear router. the weird thing is my sister computer and my labtop can run windows upate with no problem. The only computer haveing problms is this one

by **CDRecorder** on Thu Nov 06, 2003 9:14 pm

Did you try re-installing Windows yet?

Edit: I meant to say that having the router was a good thing. I'd recommend that you have a firewall on your network connection, especially before you've applied all of the patches to Windows. Your router probably has a firewall feature.

by **kaga** on Thu Nov 06, 2003 9:18 pm

no i haven't reinstall xp yet busy with stupid papers
i was thinking install xp on my old 15gb hd and run windows update on my friends computer then ghost it over to the current HD

by **CDRecorder** on Thu Nov 06, 2003 10:02 pm

I'm not sure how that would help; you should be able to run Windows Update on your computer. I think that something is just corrupted with your current XP installation.

by **kaga** on Fri Nov 07, 2003 5:22 pm

Ok got the updaet to work
i got some help from
http://www.updatexp.com/0x800A138F.html

the problem was with the date and time
i check on the computer it was year 2002 no wonder.
Usually i don't bother to check the time and date

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