I just installed a NEC ND-3500 in a Win98SE machine and I am having problems burning DVDs using Nero Ultra. Just after caching of files reports complete I get a message saying the burn process failed at whatever speed (I've tried 4X-12X). I can save the error log but then the software freezes and I have to manually reboot using the reset button. This drive works fine on my brothers Windows 2000 system which has the exact same hardware. I have an AMD XP2600, 2 80GB HDD, 512MB RAM, GF4 Ti4200 display adapter, HPT RAID. I am using Fuji (Made in Japan) DVD-R discs. I have updated Nero with all available from the website. I have run the Nero-cleaner to eliminate previous version files & reinstalled. I have updated the firmware for the NEC 3500 to 2.18. I did recently uninstall Game Drive-could that cause a problem? Thanks you for the help! Mark
Here is the log:
Windows User
1A23-XXXX-XXXX-XXXX-XXXX-XXXX (I edited out the ser#)
Windows 98 4.10
IA32
WinAspi: File 'Wnaspi32.dll': Ver=4.71 (0001), size=45056 bytes, created 8/14/02 3:03:36 PM
ahead WinASPI: File 'C:\PROGRAM FILES\AHEAD\NERO\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/04 5:35:34 PM
Nero version: 6.6.0.3 (Nero Express)
Recorder: <_NEC DVD_RW ND-3500AG> Version: 2.18 - HA 0 TA 0 - 6.6.0.3
Adapter driver: <hpt3xx> HA 0
Drive buffer : 2048kB
Bus Type : default (0) -> SCSI, detected: ?
CD-ROM: <_NEC DVD_RW ND-3500AG>Version: 2.18 - HA 0 TA 0 - 6.6.0.3
Adapter driver: <hpt3xx> HA 0
_NEC DVD_RW ND-3500AG (Target 0, F:): Autoinsert On, DMA ?, Disconnect On, SyncDataXfer Off
Excluded drive IDs:
WriteBufferSize: 74448896 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 510MB (523148kB)
Free physical memory: 305MB (312688kB)
Memory in use : 40 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)
27.12.2004
ISO compilation
9:22:58 PM #1 Text 0 File Isodoc.cpp, Line 6168
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE
9:22:58 PM #2 Text 0 File Reader.cpp, Line 127
Reader running
9:22:58 PM #3 ISO9660GEN -11 File geniso.cpp, Line 3286
First writeable address = 0 (0x00000000)
9:22:58 PM #4 Text 0 File Burncd.cpp, Line 3151
Turn on Disc-at-once, using DVD media
9:22:58 PM #5 Text 0 File DlgWaitCD.cpp, Line 256
Last possible write address on media: 2297887 (510:38.37, 4488MB)
Last address to be written: 1697385 (377:11.60, 3315MB)
9:22:58 PM #6 Text 0 File DlgWaitCD.cpp, Line 268
Write in overburning mode: NO (enabled: CD)
9:22:58 PM #7 Text 0 File DlgWaitCD.cpp, Line 2309
Recorder: _NEC DVD_RW ND-3500AG, Media type: DVD-R
Disc Manufacturer: TYG02 -
Disc Application Code: 64, Disc Physical Code: 193
9:22:58 PM #8 Text 0 File DlgWaitCD.cpp, Line 430
>>> Protocol of DlgWaitCD activities: <<<
=========================================
9:22:58 PM #9 Text 0 File ThreadedTransferInterface.cpp, Line 830
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 1697536 (1697536) = #1697536/377:13.61
relocatable, disc pos for caching/writing not required/ required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1697536 blocks [_NEC DVD_RW ND-3500AG]
--------------------------------------------------------------
9:22:58 PM #10 Text 0 File ThreadedTransferInterface.cpp, Line 1040
Prepare recorder [_NEC DVD_RW ND-3500AG] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 3476553728, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0x00
0 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
1697536 | lead-out | 1 | 0x41 | 0x00
9:22:58 PM #11 Phase 24 File dlgbrnst.cpp, Line 1832
Caching of files started
9:22:59 PM #12 Text 0 File Burncd.cpp, Line 4038
Cache writing successful.
9:22:59 PM #13 Phase 25 File dlgbrnst.cpp, Line 1832
Caching of files completed
9:22:59 PM #14 Phase 36 File dlgbrnst.cpp, Line 1832
Burn process started at 12x (16,620 KB/s)
9:23:29 PM #15 Text 0 File Scsicmd.cpp, Line 1612
SCSI timeout (2), 30000ms, CDB Data[hex]: B6 00 00 00 00 00 00 00 00 00 1C 00
9:23:29 PM #16 SCSI -1000 File Cdrdrv.cpp, Line 1176
SCSI Exec, HA 0, TA 0, LUN 0, buffer 0x024EAF84
Status: 0x00 (0x02, SCSI_PENDING)
HA-Status 0x00 (0x00, OK)
TA-Status 0x00 (0x00, OK)
Sense Key: 0x00 (KEY_NO_SENSE)
Sense Code: 0x00
Sense Qual: 0x00
CDB Data: 0xB6 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x1C 0x00
Sense Data: 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
0x00 0x00 0x00 0x00 0x00 0x00
9:23:29 PM #17 CDR -1175 File Cdrdrv.cpp, Line 1192
Internal trace
Command timeout occured: timeout 30000ms, counter 0
CDB Data[hex]: B6 00 00 00 00 00 00 00 00 00 1C 00
9:23:29 PM #18 SCSI -26 File Cdrdrv.cpp, Line 1219
SCSI Exec, HA 0, TA 0, LUN 0, buffer 0x024EAF84
Status: 0x00 (0x02, SCSI_PENDING)
HA-Status 0x00 (0x00, OK)
TA-Status 0x00 (0x00, OK)
Sense Key: 0x00 (KEY_NO_SENSE)
Sense Code: 0x00
Sense Qual: 0x00
CDB Data: 0xB6 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x1C 0x00
Sense Data: 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
0x00 0x00 0x00 0x00 0x00 0x00
9:23:59 PM #19 Text 0 File Scsicmd.cpp, Line 1612
SCSI timeout (2), 30000ms, CDB Data[hex]: AC 10 00 00 00 00 00 00 00 01 00 00
9:23:59 PM #20 SCSI -1000 File Cdrdrv.cpp, Line 1176
SCSI Exec, HA 0, TA 0, LUN 0, buffer 0x05286000
Status: 0x00 (0x02, SCSI_PENDING)
HA-Status 0x00 (0x00, OK)
TA-Status 0x00 (0x00, OK)
Sense Key: 0x00 (KEY_NO_SENSE)
Sense Code: 0x00
Sense Qual: 0x00
CDB Data: 0xAC 0x10 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x01 0x00 0x00
Sense Data: 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
0x00 0x00 0x00 0x00 0x00 0x00
9:23:59 PM #21 CDR -1175 File Cdrdrv.cpp, Line 1192
Internal trace
Command timeout occured: timeout 30000ms, counter 0
CDB Data[hex]: AC 10 00 00 00 00 00 00 00 01 00 00
9:23:59 PM #22 SCSI -26 File Cdrdrv.cpp, Line 1219
SCSI Exec, HA 0, TA 0, LUN 0, buffer 0x05286000
Status: 0x00 (0x02, SCSI_PENDING)
HA-Status 0x00 (0x00, OK)
TA-Status 0x00 (0x00, OK)
Sense Key: 0x00 (KEY_NO_SENSE)
Sense Code: 0x00
Sense Qual: 0x00
CDB Data: 0xAC 0x10 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x01 0x00 0x00
Sense Data: 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
0x00 0x00 0x00 0x00 0x00 0x00
9:24:59 PM #23 Phase 38 File dlgbrnst.cpp, Line 1832
Burn process failed at 12x (16,620 KB/s)
9:25:59 PM #24 Text 0 File Scsicmd.cpp, Line 1612
SCSI timeout (2), 30000ms, CDB Data[hex]: 00 00 00 00 00 00
9:25:59 PM #25 SCSI -1000 File Cdrdrv.cpp, Line 1176
SCSI Exec, HA 0, TA 0, LUN 0
Status: 0x00 (0x02, SCSI_PENDING)
HA-Status 0x00 (0x00, OK)
TA-Status 0x00 (0x00, OK)
Sense Key: 0x00 (KEY_NO_SENSE)
Sense Code: 0x00
Sense Qual: 0x00
CDB Data: 0x00 0x00 0x00 0x00 0x00 0x00
Sense Data: 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
0x00 0x00 0x00 0x00 0x00 0x00
9:25:59 PM #26 CDR -1175 File Cdrdrv.cpp, Line 1192
Internal trace
Command timeout occured: timeout 30000ms, counter 0
CDB Data[hex]: 00 00 00 00 00 00
9:25:59 PM #27 SCSI -26 File Cdrdrv.cpp, Line 1219
SCSI Exec, HA 0, TA 0, LUN 0
Status: 0x00 (0x02, SCSI_PENDING)
HA-Status 0x00 (0x00, OK)
TA-Status 0x00 (0x00, OK)
Sense Key: 0x00 (KEY_NO_SENSE)
Sense Code: 0x00
Sense Qual: 0x00
CDB Data: 0x00 0x00 0x00 0x00 0x00 0x00
Sense Data: 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
0x00 0x00 0x00 0x00 0x00 0x00
9:26:29 PM #28 Text 0 File Scsicmd.cpp, Line 1612
SCSI timeout (2), 30000ms, CDB Data[hex]: 1E 00 00 00 00 00
9:26:29 PM #29 SCSI -1000 File Cdrdrv.cpp, Line 1176
SCSI Exec, HA 0, TA 0, LUN 0
Status: 0x00 (0x02, SCSI_PENDING)
HA-Status 0x00 (0x00, OK)
TA-Status 0x00 (0x00, OK)
Sense Key: 0x00 (KEY_NO_SENSE)
Sense Code: 0x00
Sense Qual: 0x00
CDB Data: 0x1E 0x00 0x00 0x00 0x00 0x00
Sense Data: 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
0x00 0x00 0x00 0x00 0x00 0x00
9:26:29 PM #30 CDR -1175 File Cdrdrv.cpp, Line 1192
Internal trace
Command timeout occured: timeout 30000ms, counter 0
CDB Data[hex]: 1E 00 00 00 00 00
9:26:29 PM #31 SCSI -26 File Cdrdrv.cpp, Line 1219
SCSI Exec, HA 0, TA 0, LUN 0
Status: 0x00 (0x02, SCSI_PENDING)
HA-Status 0x00 (0x00, OK)
TA-Status 0x00 (0x00, OK)
Sense Key: 0x00 (KEY_NO_SENSE)
Sense Code: 0x00
Sense Qual: 0x00
CDB Data: 0x1E 0x00 0x00 0x00 0x00 0x00
Sense Data: 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
0x00 0x00 0x00 0x00 0x00 0x00
Existing drivers:
File 'IoSubSys\SCSI1HLP.VXD': Ver=4.10.1998, size=19270 bytes, created 4/23/99 10:22:00 PM
File 'IoSubsys\NEROCD95.VXD': Ver=4.5.0.14, size=39882 bytes, created 3/11/02 11:55:38 AM
File 'IoSubsys\NeroApix.vxd': Ver=1.0.0, size=14495 bytes, created 3/30/00 2:22:44 PM
File 'IoSubsys\CDR4VSD.VXD': Ver=5.3.2.31, size=101616 bytes, created 10/18/04 3:51:52 PM
File 'IoSubsys\CDRALVSD.VXD': Ver=5.3.2.31, size=20043 bytes, created 10/18/04 3:51:52 PM
File 'IoSubsys\ACBHLPR.VXD': Ver=1.01, size=40508 bytes, created 1/12/03 7:13:14 PM
File 'IoSubsys\CDUDF.VXD': Ver=5.10 (133), size=136969 bytes, created 10/24/01 1:43:54 PM
File 'IoSubsys\CDUDFRW.VXD': Ver=5.10 (133), size=173303 bytes, created 10/24/01 1:44:56 PM
File 'IoSubsys\CDRPWD.VXD': Ver=5.10 (133), size=77311 bytes, created 10/24/01 1:45:44 PM
File 'IoSubsys\SCSIPWR.VXD': Ver=4.00c (969), size=57931 bytes, created 12/22/95 4:00:00 AM
File 'IoSubsys\DRVWPPQT.VXD': Ver=3.10.36a, size=228223 bytes, created 4/23/99 10:22:00 PM
File 'IoSubsys\CDFS.VXD': Ver=4.10.1998, size=59133 bytes, created 4/23/99 10:22:00 PM
File 'IoSubsys\ESDI_506.PDR': Ver=4.10.2222, size=24406 bytes, created 4/23/99 10:22:00 PM
File '..\System32\Drivers\1394bus.sys': Ver=4.10.2225, size=38016 bytes, created 7/28/00 4:16:00 PM
File '..\System32\Drivers\Ohci1394.sys': Ver=4.10.2225, size=36256 bytes, created 7/28/00 4:16:04 PM
File '..\System32\Drivers\Ntmap.sys': Ver=4.10.2226, size=8704 bytes, created 3/27/00 1:40:58 PM
File 'IoSubsys\Ntmaphlp.pdr': Ver=4.10.2223, size=9849 bytes, created 10/12/99 2:56:42 PM
File '..\System32\Drivers\Sbp2port.sys': Ver=4.10.2225, size=35696 bytes, created 3/27/00 1:57:12 PM
File '..\System\Vmm32\Ios.vxd': Ver=4.10.2223, size=69594 bytes, created 10/12/99 3:02:40 PM
File 'IoSubsys\Disktsd.vxd': Ver=4.10.2223, size=18889 bytes, created 11/17/99 5:36:48 PM
File 'IoSubsys\HPT3XX.MPD': Ver=v2.31, size=51200 bytes, created 2/1/02 7:50:16 PM (Adapter driver for rec)
Registry Keys: