2-12-05 [HP] 12:30pm **** Recived Call from Pankaj Joshi from the Advanced Support Group at HP.***** went through same issues but "He asked if my computer was running the "AMD" chip and when I said "yes" he said they were having problems with XP-SP2, Sonic DLA and the AMD chip and were working on the problem & would let me know when they had it fixed. I the meantime I could download a free utility that should work "Burn fo Free" from > Please use the link below to download the burn4free software >
http://www.download.com/Burn4Free-CD-DV ... ag=lst-0-1 & this would be better then shuting down by holding in the off button for the 15 seconds. HP does not offer any other progam that would work at
present. ( Many Many Hours & Days of Installing & uninstalling progams & resetting settings, contacting Sonic & Microsft to finely come to this conculision)