Problem with Plextor PX708A Firmware V1.03?

[Hergest]

I have been using this drive since initial release and everythings been working fairly well.

I recently upgraded to V1.03. Everything seemed okay.

However, I just tried to blow a CD this morning, and Nero 6.0.1.9 wouldn't allow me to select the drive (I could select another burner, but not the PX708A).

I fired up PlexTools, and noticed that the drive info was missing things, such as the DVD region. The supported formats list was empty. The disk info page was not reporting any media that I entered either.

It's strange because the OS is detecting disks correctly. I've played several audio disks, and InCD can read disks that I have written to previously.

I have tried deleting the drive from device manager, rebooting and redetecting the drive. Using Disk Manager, I also change the drive label to V:.

I've now noticed that applications are perfectly happy when I run as administrator. It's only when I log in as my usual account (a power user), that the drive is not detected correctly. This used to be fine.

Any ideas what could be wrong? Perhaps I didn't blow the firmware as administrator (I can't remember) - would that affect it? I think I reinstalled Nero Burn Rights recently - but I can't see how that could affect PlexTools.

[VEFF]

...I just tried to blow a CD this morning...

...Perhaps I didn't blow the firmware as administrator...

Is this new terminology that I am not aware of?


Anyway, regarding your problem, I doubt it lies in the drive.
It is probably software or OS related...

Have you tried with other software in addition to Nero?

[Hergest]

Hmmm, blow/burn - same difference really

I don't think it's Nero, as PlextTools isn't even displaying the correct information about the drive.

If I log in as Administrator, PlexTools displays the drive information correctly.

It must be OS related, but I can't see any settings that would affect it.

[Hergest]

Well, several reboots later, and everything now seems to be back to normal.

My theory is that it went wrong because after the firmware upgrade and reboot, the drive letter returned to E:, so I changed it back to V:. At this point some access right for my standard user got messed up, and that prevented me from seeing the drive properly. It's strange because I have done several firmware upgrades to this drive and another drive and not had this problem.

For the benefit of anyone else that may encounter the same problem, here's roughly what I did to solve it:

I reset Nero Burn Rights as Administrator. Reboot.

I changed Nero Burn Rights to allow anyone in the Nero group to burn CD's. Reboot.

I checked that my normal user account was a member of the Nero group. As a slight aside, the "Server" service was not running, so I made this Automatic (don't think this would have made any difference - it has been manual for a long time to avoid security sharing holes). Reboot.

[matibaer]

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http://www.cdrlabs.com/phpBB/viewtopic.php?p=85264#85264