My Fuji rebates keep "getting lost in the mail"

[airtommy]

I have done 5 Fuji rebates. For 2 of them, I got the check quite promptly. For 3 of them, Fuji claims they did not get my documentation. Each time, I faxed it in again, and they quickly mailed out a check.

I have done ~100 non-Fuji rebates over the past year or two, with ~5 getting "lost in the mail".

Fuji's customer service is great in all aspects, so I am surprised that I am having so much trouble with them. Is this a fluke, or is anyone else having this experience?

[CowboySlim]

I had a "late" postmark date from NortonSymantec which disqualified my rebate. Interestingly, it was one of four that went in that day and the only one that was delayed.

[UALOneKPlus]

I had a "late" postmark date from NortonSymantec which disqualified my rebate. Interestingly, it was one of four that went in that day and the only one that was delayed.

Norton

[airtommy]

Just got a $33 check in the mail today from Fuji! Woo-hoo!