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raydog1 wrote:I just found a bug in NVE20022. It works perfectly until I enter my serial. Then, I get a burn error at the end of the transcoding process. I've tried this about a dozen times. As a demo, it trancodes and burns fine. But as soon as I put the serial in, an error every time.
I also went back to Nero 5.5 to test it. 5.5 works fine with or without the code. This is only in Nerovision 2. Nero 6 Burning ROM works perfectly with or without the code as does the Media Player, NeroMix, and the rest of the components.
sqlb wrote:I bought the original Nero 6 retail release and it worked flawlessly until I applied the 6.00.09 update.
CCampbell wrote:Does this occur if you use Nero Clean Tool to clean the old version of Nero 6 from your system, then do a fresh install of Nero 6?
raydog1 wrote:LOL cfitz, I've been doing some testing too.
raydog1 wrote:I don't know why CCampbell is having such a hard time reproducing this, when we seem to have a hard time NOT reproducing this.
cfitz wrote:The first machine I installed on (which is just a test machine) is an older Dell Optiplex Pentium III, the second machine (which I intend to be the final destination for Nero 6 once all the bugs are worked out) is a generic dual-processor Pentium III.raydog1 wrote:I don't know why CCampbell is having such a hard time reproducing this, when we seem to have a hard time NOT reproducing this.
It is frustrating, isn't it? Perhaps it has something specific to do with our serial numbers.
cfitz
cfitz wrote:the second machine (which I intend to be the final destination for Nero 6 once all the bugs are worked out)
skypx wrote:Very frustrating!!! This is what I get when trying to play a dvd in showtime.
raydog1 wrote:Maybe it's linked to the serial numbers causing Nero 6 to have "OEM" status. In the start menu, under programs, Nero is listed as OEM. They've been talking about this on the French Nero forums, but a Nero rep says that it shouldn't affect the functionality of the program and that it'll be fixed in the next update.
raydog1 wrote:I guess my question is. . . Do they have to "reproduce" this on their machines before they consider it a problem? Or are they going to wait a few months until people who don't normally use Nerovision start to see this error, and THEN decide to work on a fix?
raydog1 wrote:Yeah, I went back to v5.5 (a BRILLIANT piece of software BTW) for now. ... So I'll just hang with 5.5 until the next update or two. Hopefully, they'll have a handle on this by then and i'll be the happiest Nero fan on the planet-->
cfitz wrote:skypx wrote:Very frustrating!!! This is what I get when trying to play a dvd in showtime.
I can't be certain, since I don't know the cause of my problem, but based on what you have shown in your pictures I think you are experiencing a different problem than the one raydog1 and I are fighting. I am not having any problems running Showtime or Recode. And although all of our problems seem to have at least something to do with serial numbers, yours seems to be more directly related to the serial number, because the error messages specifically refer to licensing and a bad installation.
I would suggest the same steps Craig suggested: uninstall, then use the CleanTool, reboot, and finally reinstall. I know you already tried this at least once, but did you use the CleanTool? Also, make sure to copy and paste the serial number from the email rather than typing it in.
Sorry I can't offer anything more substantial.
cfitz
cfitz wrote:raydog1 wrote:Maybe it's linked to the serial numbers causing Nero 6 to have "OEM" status. In the start menu, under programs, Nero is listed as OEM. They've been talking about this on the French Nero forums, but a Nero rep says that it shouldn't affect the functionality of the program and that it'll be fixed in the next update.
I've seen the same thing (both the OEM label and the discussion at the French form along with the response from the Nero rep). I believe the rep's contention that this is just a bug and will be fixed.
Actually, I think it is just a simple labeling bug and not a functional bug. On my machine it only says OEM in the label on the program group folder in the start menu (where it used to say "Demo" before I entered the serial number). In the "About" box of the actual program, it simply says Version 6.0.0.9. If it really was an OEM serial number, then it would say Version OEM 6.0.0.9, and if it was a bundled serial number like my original one (horrors) it would say Version 6.0.0.9 bundled.
In addition, contrary to what some have posted, I do not see any loss of functionality. I can run Nero Recode and I can access the anti-virus feature with the 6 serial number.raydog1 wrote:I guess my question is. . . Do they have to "reproduce" this on their machines before they consider it a problem? Or are they going to wait a few months until people who don't normally use Nerovision start to see this error, and THEN decide to work on a fix?
I think they already consider it a problem, otherwise Craig wouldn't be trying to reproduce it. But in order to address the problem efficiently, it really helps if they can reproduce it.
cfitz
raydog1 wrote:cfitz wrote:raydog1 wrote:Maybe it's linked to the serial numbers causing Nero 6 to have "OEM" status. In the start menu, under programs, Nero is listed as OEM. They've been talking about this on the French Nero forums, but a Nero rep says that it shouldn't affect the functionality of the program and that it'll be fixed in the next update.
I've seen the same thing (both the OEM label and the discussion at the French form along with the response from the Nero rep). I believe the rep's contention that this is just a bug and will be fixed.
Actually, I think it is just a simple labeling bug and not a functional bug. On my machine it only says OEM in the label on the program group folder in the start menu (where it used to say "Demo" before I entered the serial number). In the "About" box of the actual program, it simply says Version 6.0.0.9. If it really was an OEM serial number, then it would say Version OEM 6.0.0.9, and if it was a bundled serial number like my original one (horrors) it would say Version 6.0.0.9 bundled.
In addition, contrary to what some have posted, I do not see any loss of functionality. I can run Nero Recode and I can access the anti-virus feature with the 6 serial number.raydog1 wrote:I guess my question is. . . Do they have to "reproduce" this on their machines before they consider it a problem? Or are they going to wait a few months until people who don't normally use Nerovision start to see this error, and THEN decide to work on a fix?
I think they already consider it a problem, otherwise Craig wouldn't be trying to reproduce it. But in order to address the problem efficiently, it really helps if they can reproduce it.
cfitz
Yeah, I've had no problems with the antivrus and Recode either. I admit, I was stretching about that connection. This is the strangest bug I've ever seen, LOL!
skypx, the General Clean Tool can be located here-->ftp://ftp6.nero.com/
There is also a Nero Clean Tool, but it isn't located at that site. I'm pretty sure the Gen Clean Tool works just as well if not better since it addresses different components (such as Nerovision) individually. I could be wrong on that, and if I am, someone please correct me and give a link to the Nero Clean Tool.
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