My tragic story (handkerchiefs at the ready) (system details below)
I am having some problems running inCD (version 3.5.19.2) bundled with Nero Express version OEM 5.5.10.4.
The pattern is as follows. I write a file (large 50MB+ with several folders, each with several files) to disc by opening "My computer" , until I get to the folder I want, right-clicking on the file and selecting "Send to Drive D" (the CDRW drive) . Everything appears to go OK for a while but eventually the system crashes (momentarily displaying an error message on a black screen) and reboots. If i now attempt to drag and drop any files to the disc, usually on the second file the system will hang. The only way to recover is to do a full manual power off and on again.
I tried 2 different media, both branded: 2 separate PNY 700MB rewritables and a Sony 650MB (1x to 4x) rewritable. They were blank, fresh out of the box, unused, and they got a full format beforehand with inCD. I got the same pattern of crashes/System hangs with both of them! I have no problems reading CDRW discs however.
I seem to be able to transfer the odd file or two succesfully (using the above described method) as long as there hasn't previously been a crash in that session of writing but any large scale transfer and the system seems to go belly-up. I also find the system slow to respond to my "send to" command when writing individual files - sometimes there is no animation which leaves the user wondering what on earth is going on.
This is a brand new laptop, the operating system and drivers were preinstalled for me by the manufacturers (Evesham) the OEM Nero Express, inCD etc, was also supplied as a CD-ROM. Therefore it would be reasonable to assume that the software should work with the basic Win XP system.
However I also installed "Master Unit" , part of the Cubasis VST 4.0 (multitrack recorder) package. This application is used to burn Audio CDs only. I uninstalled it just in case, but I still get the same errors with inCD afterwards. All I have installed apart form that is Cubasis VST 4.0, Goldwave, a yamaha wave editor, Wavelab lite (wave editor) "Ability office" and a few small applications for handling Zoom PS02 files.
There are no antivirus programs installed, nor firewall - the laptop is not connected to the internet. I have never installed any other packet writing software to the system. The CDRW writer is correctly displayed in "device Manager".
If it is "Master Unit" causing the problem, and it is a big IF, then perhaps the uninstall didn't remove everything it should have. However i am not sure how to check if the uninstall was complete, and what to do about it. Or maybe the problem is elsewhere. Either way i'd appreciate some help.
An ancillary question is: Do I need to match the CDRW/CDR media to my burner write speed? I never bothered about this before, but i wonder what the consensus is.
Another problem is that the Win XP laptop (with Nero Express and In CD) cannot read CDRW discs created on a Win 98 PC using CD creator (version 3). In fact any attempt to read these discs can crash my laptop. Also i cannot do a full format on these discs to reuse them either. I am suprised at this because both programs recognise the UDF format. So what is going on here?
PS: Sorry about the length of this post. I've attached many of the technical details of the system as i can.
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System details (ZZZzzzzz)
Evesham Voyager 5915 2.0 Notebook, Win XP (Home), Service 1 pack installed, P4 2.0GHz processor, 60Gb HD, 512Mb RAM.
Matsushita CDRW 8122B (24x10x24x8).
Autoplay is on.
System ASPI not installed. Nero ASPI installed.
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Drive Information
-----------------
Drive : MATSHITA CD-RW CW-8122
Type : Combo Drive
Firmware Version : BZ1L
Buffer Size : 2 MB
Date : ?
Serial Number : ?
Drive Letter : D:\
Location : 1:0
Mechanism : Caddy
Read Speed : 24 X
Write Speed : 24 X
Read CD Text : Yes
Return C2 Pointers : Yes
Read CD-R : Yes
Read CD-RW : Yes
Read DVD-ROM : Yes
Read DVD-RAM : No
Read DVD-R : Yes
Read DVD-RW : Yes
Read DVD+R : No
Read DVD+RW : No
Read Digital Audio : Yes
Read CD+G : No
Read VideoCD : Yes
Write CD-R : Yes
Write CD-RW : Yes
Write DVD-R : No
Write DVD-RW : No
Write DVD+R : No
Write DVD+RW : No
Write DVD-RAM : No
Buffer Underrun Protection : No
Mount Rainier : No
Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW DAO, RAW SAO 16, RAW SAO 96, RAW DAO 16, RAW DAO 96
Region Protection Control : RPC II
Region : 2
Changes User : 4
Changes Vendor : 4
Disc Information (D:\)
-------------------
Type : - no disc inserted -
Interface Information
---------------------
Adapter 1
---------
Description : Primary IDE Channel
Driver
Description : System32\DRIVERS\atapi.sys
Company : Microsoft Corporation
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Description : IDE/ATAPI Port Driver
Attached Devices
Description : Master: TOSHIBA MK6021GAS
Type : Disk Drive
DMA : On
Adapter 2
---------
Description : Secondary IDE Channel
Driver
Description : System32\DRIVERS\atapi.sys
Company : Microsoft Corporation
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Description : IDE/ATAPI Port Driver
Attached Devices
Description : Master: MATSHITA CD-RW CW-8122
Type : CD-Rom Drive
DMA : On
Autorun : On
Adapter 3
---------
Description : SiS 7002 USB 2.0 Enhanced Host Controller
Driver
Description : System32\DRIVERS\usbehci.sys
Company : Microsoft Corporation
Version : 5.1.2600.41 (xpclnt_qfe.010827-1803)
Description : EHCI eUSB Miniport Driver
Attached Devices
Description : Generic USB-SMC USB Device
Type : Disk Drive
Description : Generic USB-SDC/MMC/MSC USB Device
Type : Disk Drive
Software Information
--------------------
Operating System : Windows XP Home Edition (5.01.2600 Service Pack 1)
ASPI : Nero Aspi Library 2.0.1.50 Ahead Software AG
Description : Nero - Burning Rom
Version : 5, 5, 10, 4
Company : Ahead Software AG
Description : PowerDVD
Version : 4.00.2417
Company : CyberLink Corp.
Driver Information
------------------
Driver : ACPI
Description : ACPI Driver for NT
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : ACPIEC
Description : ACPI Embedded Controller Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation
Driver : ALCXWDM
Description : Avance AC'97 Audio Driver (WDM)
Version : 5.10.4010
Company : Avance Logic, Inc.
Driver : Arp1394
Description : IP/1394 Arp Client
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : Asapi
Description : ASAPI
Version : 5, 0, 0, 0
Company : VOB Computersysteme GmbH
Driver : atapi
Description : IDE/ATAPI Port Driver
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : audstub
Description : AudStub Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation
Driver : BsStor
Description : B.H.A Storage Helper Driver (WindowsNT5.x)
Version : 1.0.7
Company : B.H.A Co.,Ltd.
Driver : BsUDF
Description : UDF File System Driver (WindowsXP)
Version : 3.5.19.2
Company : ahead software
Driver : Cdfs
Description : CD-ROM File System Driver
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : Cdrom
Description : SCSI CD-ROM Driver
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : CmBatt
Description : Control Method Battery Driver
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : Compbatt
Description : Composite Battery Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation
Driver : Disk
Description : PnP Disk Driver
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : Fastfat
Description : Fast FAT File System Driver
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : Ftdisk
Description : FT Disk Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation
Driver : i8042prt
Description : i8042 Port Driver
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : Imapi
Description : IMAPI Kernel Driver
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : incdrm
Description : remapper
Version : 1.0.0.3
Company : Ahead Software AG
Driver : IpNat
Description : IP Network Address Translator
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : IPSec
Description : IPSec Driver
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : irda
Description : IRDA Protocol Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation
Driver : IRENUM
Description : Infra-Red Bus Enumerator
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation
Driver : isapnp
Description : PNP ISA Bus Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation
Driver : Modem
Description : Modem Device Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation
Driver : MRxDAV
Description : Windows NT WebDav Minirdr
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation
Driver : NdisTapi
Description : NDIS 3.0 connection wrapper driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation
Driver : Ndisuio
Description : NDIS User mode I/O Driver
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : NdisWan
Description : MS PPP Framing Driver (Strong Encryption)
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : NIC1394
Description : IEEE1394 Ndis Miniport and Call Manager
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : Npfs
Description : NPFS Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation
Driver : NSCIRDA
Description : NSC Fast Infrared Driver.
Version : 5,01,00,006 (xpclient.010817-1148)
Company : National Semiconductor Corporation
Driver : Ntfs
Description : NT File System Driver
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : NwlnkIpx
Description : NWLINK2 IPX Protocol Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation
Driver : NwlnkNb
Description : NWLINK2 IPX Netbios Protocol Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation
Driver : NwlnkSpx
Description : NWLINK2 SPX Protocol Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation
Driver : ohci1394
Description : 1394 OpenHCI Port Driver
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : Parport
Description : Parallel Port Driver
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : PartMgr
Description : Partition Manager
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation
Driver : ParVdm
Description : VDM Parallel Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation
Driver : PCI
Description : NT Plug and Play PCI Enumerator
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : PCIIde
Description : Generic PCI IDE Bus Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation
Driver : Pcmcia
Description : PCMCIA Bus Driver
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : PSched
Description : MS QoS Packet Scheduler
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : Ptilink
Description : Parallel Technologies DirectParallel IO Library
Version : 1.10 (XPClient.010817-1148)
Company : Parallel Technologies, Inc.
Driver : Ptserial
Description : HSP Modem Serial Device Driver for NT 5.0
Version : 7.54.07
Company : PCTEL, INC.
Driver : Rasirda
Description : IrDA WAN Miniport Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation
Driver : Rasl2tp
Description : RAS L2TP mini-port/call-manager driver
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : RasPppoe
Description : RAS PPPoE mini-port/call-manager driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation
Driver : Raspti
Description : PTI DirectParallel(R) mini-port/call-manager driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation
Driver : Rdbss
Description : Redirected Drive Buffering SubSystem Driver
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : RDPCDD
Description : RDP Miniport
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation
Driver : redbook
Description : Redbook Audio Filter Driver
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : sisagp
Description : SiS NT AGP Filter
Version : 6.1.3010.0 built by: WinDDK
Company : Silicon Integrated Systems Corporation
Driver : SiSide
Description : SiS PCI Mini IDE Driver
Version : 2.03.02.00 built by: WinDDK
Company : Silicon Integrated Systems Corp.
Driver : SISNIC
Description : SiS PCI Fast Ethernet Adapter Driver
Version : 1.16.00.00 built by: WinDDK
Company : SiS Corporation
Driver : sr
Description : System Restore Filesystem Filter Driver
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : Srv
Description : Server driver
Version : 5.1.2600.1154 (xpsp2.021217-1051)
Company : Microsoft Corporation
Driver : swenum
Description : Plug and Play Software Device Enumerator
Version : 5.3.0000000.900 built by: DIRECTX
Company : Microsoft Corporation
Driver : sysaudio
Description : System Audio WDM Filter
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : Tcpip
Description : TCP/IP Protocol Driver
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : TermDD
Description : Terminal Server Driver
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : Udfs
Description : UDF File System Driver
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : Update
Description : Update Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation
Driver : usbehci
Description : EHCI eUSB Miniport Driver
Version : 5.1.2600.41 (xpclnt_qfe.010827-1803)
Company : Microsoft Corporation
Driver : usbhub
Description : Default Hub Driver for USB
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : usbohci
Description : OHCI USB Miniport Driver
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : usbstor
Description : USB Mass Storage Class Driver
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : Vmodem
Description : HSP Modem Modem Device Driver
Version : 7.60.10A
Company : PCTEL, INC.
Driver : VolSnap
Description : Volume Shadow Copy Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation
Driver : Vpctcom
Description : HSP Modem Virtual Control Device
Version : 2.40-9K
Company : PCtel, Inc.
Driver : Vvoice
Description : HSP Modem device driver
Version : 3.53.00
Company : PCtel, Inc.
Driver : Wanarp
Description : MS Remote Access and Routing ARP Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation
Driver : msvcrt.dll
Version : 7.0.2600.1106 (xpsp1.020828-1920)
Driver : msvcirt.dll
Version : 7.0.2600.0 (xpclient.010817-1148)
Driver : mfc42.dll
Version : 6.00.8665.0
Driver : msvcp60.dll
Version : 6.00.8972.0
Driver : ole32.dll
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Driver : olepro32.dll
Version : 5.0.5014
Driver : oledlg.dll
Version : 1.0 (XPClient.010817-1148)
Driver : advapi32.dll
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Driver : comctl32.dll
Version : 5.82 (xpsp1.020828-1920)
Driver : setupapi.dll
Version : 5.1.2600.1106 (xpsp1.020828-1920)
ASPI Information
----------------
System ASPI
Nero ASPI
WNASPI32.DLL : 2.0.1.50 131072 bytes June 25, 2002