Event ID 7026 With Roxio CD DVD 6

[robertstaab]

Hi I am using a Dell 4300, win xp sp1, I was using Easy CD 5 Platnum, but I just installed Roxio Easy CD & DVD Creator v6 I also installed the upgrade from the web, but I keep getting this error message in events viewer, I have sent a copy of this problem to Roxio support but nothing yet, I have looked on googles and msn support, but I realy dont understand a lot of the things they say to do, Please help in basic simple terms what this means and how can I correct it

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7026
Date: 4/17/2003
Time: 12:21:04 PM
User: N/A
Computer: ROBERT
Description:
The following boot-start or system-start driver(s) failed to load:
UdfReadr_xp

Thank you for your time and help
Bob

[CDRecorder]

Welcome to CDRLabs, Bob!

Did you uninstall ECDC 5 before installing version 6? If you didn't, please uninstall BOTH ECDC 5 and 6 and then re-install 6. Please post back and let us know if this helped!

[robertstaab]

yes I did I first un-installed CD5 then installed 6 I also un installed and re installed 6 same error message
Thanks for the help
Bob

[CDRecorder]

Do you have DirectCD installed?

Also, you should uninstall the Adaptec or Roxio UDF reader software if it's installed.

[Inertia]

robertstaab,

The error message is being caused due to the C:\WINDOWS\SYSTEM32\DRIVERS\UdfReadr_xp.sys file failing to load at system startup. This system file is necessary to read packet written discs with the UDF file system (i.e., DirectCD). Check to see if the file is present at the given path. You could also do a search in the registry for the file and see if the correct path is used.

I would try uninstalling and reinstalling DirectCD to see if that fixes the problem. If the file is missing for some reason and you can't get it to install, let me know and I will send it to you by email. It's only 201 kB.

[robertstaab]

thank you all for the help, 1st I do have UdfReadr_xp in my windows system drive folder and Direct-CD is located in c:/program files/common files/roxio shared/system, I did find UdfReader_xp in my registry but I am not sure of the correct path, also I am not sure how to un-install and reinstall Direct-CD. so far I have un-installed and re-installed Rixio 6- 2times, please keep the help comming
Thanks for your time and help
Bob

[Inertia]

robertstaab,

On second thought after rereading your original post, I would just ignore the message.

The date of this error message was 4/17/03, 18 days ago. If you are not experiencing any problems in running programs, I wouldn't be concerned about what is in the Event Viewer unless it pertains to a current problem.

Old error messages are just history and are not relevant if not related to a current problem.

[robertstaab]

Thank you I will take that under consideration, everything seems to be working ok, I thought I would try to avoid a potential problem.
thanks to every one for the help and advice
Thanks for your time and help
Bob

[CDRecorder]

You're welcome.

I hope everything continues to work well for you!