by Inertia on Sat Apr 26, 2003 6:25 pm
Nibbler,
If you would like some serious troubleshooting help and suggestions, you will have to provide your system & hardware configuration and installed burning software.
Just as a shot in the dark, however, if you have Alcohol 120% or CloneCD with the "hide media" enabled, it's possible that this could be interfering with the Info Tool. If you have either of these programs, first try disabling the ATIP disabler ("hide media"), and uninstall the programs if that doesn't work. If it works with the programs uninstalled, then you have identified the conflict and the programs are easily reinstalled.