InCD/Nero5 problem

[EEG161]

I can't seem to figure this out. I have Nero5 and InCD (latest versions) installed on a W2K machine. Windows is all patched and up to date and otherwise working just fine, except when I use InCD, even after I remove the CD from my Plextor CDrw drive tray, I can still see the volume label and I can even open the drive and see the folders and files still there! I can even drag&drop, copy/paste and delete files and folders from the "empty, ghost, phantom CD" that is not in the tray!?????

I have 512mb. memory. Everything goes back to normal once I reboot.
This information is staying somewhere in "memory" or in a cache, and it's not being flushed when I remove the InCD formatted CDRW.

This happens with any CDRW. I've reinstalled Nero/InCD and Windows.
I've used different media brands. I've updated my plextors firmware.
Nothing resolves this. Does anyone know about this type of problem?
Please advise.

[KCK]

EGG161:

A couple of basic questions. If you insert a pressed CD-R disc into your burner, does Explorer recognize it immediately, and stops "seeing" it upon ejection? What does Nero InfoTool| Configuration say about Autorun for your burner, and possibly for other drives? If you have a CD-ROM or DVD-ROM as well, does it refresh properly upon disc ejection? Do you have these strange symptoms while using Explorer only? Did you try to copy, rename and delete from a Command Prompt window (Start| Run cmd, or Programs| Accessories)? Did you try to fill up a disc with data up to 500MB, say? Which version of Nero/InCD are you running? After reinstalling W2K and Nero/InCD, did you install any other burning programs or CD recording plugins? For plugin-related problems, you take a look at

http://www.cdrlabs.com/phpBB/viewtopic.php?t=7494

[EEG161]

Wow, thats a lot of questions. I'll start by posting the info tool info.
i have Nero5/INcd and Roxio's DirectCD 5.3 installed, and otherwise working properly;

Drive Information
-----------------
Drive : PLEXTOR CD-R PX-W4012A
Type : CD-RW Recorder
Firmware Version : 1.03
Buffer Size : 4 MB
Date : 10-10-02
Serial Number : 039109
Drive Letter : H:\
Location : 1:0
Mechanism : Tray
Read Speed : 40, 32, 24, 8, 4 X
Write Speed : 40, 32, 24, 20, 16, 8, 4 X

Read CD Text : Yes
Return C2 Pointers : Yes
Read CD-R : Yes
Read CD-RW : Yes
Read DVD-ROM : No
Read DVD-RAM : No
Read DVD-R : No
Read DVD-RW : No
Read DVD+R : No
Read DVD+RW : No
Read Digital Audio : Yes
Read CD+G : Yes
Read VideoCD : Yes

Write CD-R : Yes
Write CD-RW : Yes
Write DVD-R : No
Write DVD-RW : No
Write DVD+R : No
Write DVD+RW : No
Write DVD-RAM : No
Buffer Underrun Protection : Yes
Mount Rainier : No
Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW DAO, RAW SAO 16, RAW SAO 96, RAW DAO 16, RAW DAO 96


Disc Information (H:\)
-------------------
Type : - no disc inserted -


Drive Information
-----------------
Drive : LITEON CD-ROM LTN485S
Type : CD-ROM Drive
Firmware Version : JKU2
Buffer Size : 120 KB
Date : 07-23-02
Serial Number : ?
Drive Letter : I:\
Location : 1:1
Mechanism : Tray
Read Speed : 48 X
Write Speed : n/a

Read CD Text : Yes
Return C2 Pointers : No
Read CD-R : Yes
Read CD-RW : Yes
Read DVD-ROM : No
Read DVD-RAM : No
Read DVD-R : No
Read DVD-RW : No
Read DVD+R : No
Read DVD+RW : No
Read Digital Audio : Yes
Read CD+G : No
Read VideoCD : Yes

Write CD-R : No
Write CD-RW : No
Write DVD-R : No
Write DVD-RW : No
Write DVD+R : No
Write DVD+RW : No
Write DVD-RAM : No
Buffer Underrun Protection : No
Mount Rainier : No
Modes : n/a


Disc Information (I:\)
-------------------
Type : - no disc inserted -


Interface Information
---------------------
Adapter 1
---------
Description : Primary IDE Channel

Driver
Description : System32\DRIVERS\atapi.sys
Company : Microsoft Corporation
Version : 5.00.2195.5376
Description : IDE/ATAPI Port Driver

Attached Devices
Description : Master: QUANTUM FIREBALLP AS60.0
Type : Disk Drive
DMA : On
Description : Slave: Maxtor 6E030L0
Type : Disk Drive
DMA : On

Adapter 2
---------
Description : Secondary IDE Channel

Driver
Description : System32\DRIVERS\atapi.sys
Company : Microsoft Corporation
Version : 5.00.2195.5376
Description : IDE/ATAPI Port Driver

Attached Devices
Description : Master: PLEXTOR CD-R PX-W4012A
Type : CD-Rom Drive
DMA : On
Autorun : On
Description : Slave: LITEON CD-ROM LTN485S
Type : CD-Rom Drive
DMA : On
Autorun : On

Adapter 3
---------
Description : Adaptec AUA-5100 PCI to USB Enhanced Host Controller

Driver
Description : System32\DRIVERS\aehcd.sys
Company : Adaptec Incorporated
Version : 3, 1, 0, 2002
Description : USB 2.0 Enhanced Host Controller Driver

Attached Devices
Description : IOMEGA ZIP 750 USB Device
Type : Disk Drive


Software Information
--------------------
Operating System : Windows 2000 Professional (5.00.2195 Service Pack 3)
ASPI : Nero Aspi Library 2.0.1.50 Ahead Software AG

Description : Nero - Burning Rom
Version : 5, 5, 10, 0
Company : Ahead Software AG

Description : DirectCD Application
Version : 5.3.2.34
Company : Roxio

Description : UDF Reader Installer
Version : 5.0 (141)
Company : Roxio


Driver Information
------------------
Driver : ACPI
Description : ACPI Driver for NT
Version : 5.00.2195.4647
Company : Microsoft Corporation

Driver : Aspi32
Description : ASPI for WIN32 Kernel Driver
Version : 4.71 (0001)
Company : Adaptec

Driver : atapi
Description : IDE/ATAPI Port Driver
Version : 5.00.2195.5376
Company : Microsoft Corporation

Driver : BsUDF
Description : UDF File System Driver (Windows2000)
Version : 3.5.16.1
Company : ahead software

Driver : Cdr4_2K
Description : CDR4_2k CDR Helper
Version : 5.3.2.34
Company : Roxio

Driver : Cdralw2k
Description : CDRAL for Windows 2000 Kernel Driver
Version : 5.3.2.34
Company : Roxio

Driver : Cdrom
Description : SCSI CD-ROM Driver
Version : 5.00.2195.4809
Company : Microsoft Corporation

Driver : cdudf
Description : CD-UDF NT Filesystem Driver
Version : 5.3.2.34
Company : Roxio

Driver : Disk
Description : PnP Disk Driver
Version : 5.00.2195.5419
Company : Microsoft Corporation

Driver : dmio
Description : NT Disk Manager I/O Driver
Version : 2195.3649.297.3
Company : VERITAS Software Corp.

Driver : dmload
Description : NT Disk Manager Startup Driver
Version : 2195.3649.297.3
Company : VERITAS Software Corp.

Driver : Ftdisk
Description : FT Disk Driver
Version : 5.00.2195.4518
Company : Microsoft Corporation

Driver : i8042prt
Description : i8042 Port Driver
Version : 5.00.2195.4900
Company : Microsoft Corporation

Driver : iomdisk
Description : Iomega Disk Filter Driver
Version : 2,0,2,5
Company : Iomega Corporation

Driver : IPSEC
Description : IPSEC Driver (US/Canada Only, Not for Export)
Version : 5.00.2195.5400
Company : Microsoft Corporation

Driver : isapnp
Description : PNP ISA Bus Driver
Version : 5.00.2195.3649
Company : Microsoft Corporation

Driver : Npfs
Description : NPFS Driver
Version : 5.00.2147.1
Company : Microsoft Corporation

Driver : Parport
Description : Parallel Port Driver
Version : 5.00.2195.3649
Company : Microsoft Corporation

Driver : PartMgr
Description : Partition Manager
Version : 5.00.2195.4621
Company : Microsoft Corporation

Driver : ParVdm
Description : VDM Parallel Driver
Version : 5.00.2135.1
Company : Microsoft Corporation

Driver : PCI
Description : NT Plug and Play PCI Enumerator
Version : 5.00.2195.4689
Company : Microsoft Corporation

Driver : PCIIde
Description : Generic PCI IDE Bus Driver
Version : 5.00.2195.4326
Company : Microsoft Corporation

Driver : pwd_2K
Description : Win2000 Framework for Packet Write Driver
Version : 5.3.2.34
Company : Roxio

Driver : Rdbss
Description : Redirected Drive Buffering SubSystem Driver
Version : 5.00.2195.5434
Company : Microsoft Corporation

Driver : SAVRT
Description : AutoProtect
Version : 9.0.1.35
Company : Symantec Corporation

Driver : SAVRTPEL
Description : SAVRTPEL
Version : 9.0.1.35
Company : Symantec Corporation

Driver : Serial
Description : Serial Device Driver
Version : 5.00.2195.5080
Company : Microsoft Corporation

Driver : SymEvent
Description : Symantec Event Library
Version : 11.1.0.7
Company : Symantec Corporation

Driver : SYMTDI
Description : Norton Internet Security Filter
Version : 5.0.0.148
Company : Symantec Corporation

Driver : Tcpip
Description : TCP/IP driver
Version : 5.00.2195.5267
Company : Microsoft Corporation

Driver : UdfReadr
Description : CD-UDF NT Filesystem Reader Driver
Version : 5.3.2.34
Company : Roxio

Driver : msvcrt.dll
Version : 6.10.9359.0

Driver : msvcirt.dll
Version : 6.10.8637.0

Driver : mfc42.dll
Version : 6.00.8665.0

Driver : msvcp60.dll
Version : 6.00.8972.0

Driver : OLE32.DLL
Version : 5.00.2195.5400

Driver : OLEPRO32.DLL
Version : 5.0.4518

Driver : oledlg.dll
Version : 1.0

Driver : ADVAPI32.DLL
Version : 5.00.2195.5992

Driver : comctl32.dll
Version : 5.81

Driver : SETUPAPI.DLL
Version : 5.00.2195.5400


ASPI Information
----------------
System ASPI

WNASPI32.DLL : 4.71 (0001) 45056 bytes August 14, 2002
ASPI32.SYS : 4.71 (0001) 17005 bytes August 14, 2002
WINASPI.DLL : 4.60 (1021) 5600 bytes August 14, 2002
WOWPOST.EXE : 4.60 (1021) 4672 bytes August 14, 2002

Nero ASPI

WNASPI32.DLL : 2.0.1.50 131072 bytes June 25, 2002

I'll check some other things so I can answer all of the questions.

[KCK]

EGG161:

Sorry for not replying earlier, but I was away for holidays.

Well, your initial message only mentioned InCD, but my current bet would be that your problems could be due to conflicts with DirectCD, Adaptec's burning plugin of WMP, and Iomega ZIP drivers.

My usual advice would be to remove the potentially conflicting drivers in order to see if your problems persists for a clean installation of InCD alone. However, recalling your earlier exchanges with Inertia, I would advise you to ask Inertia for help if you insist on running both InCD and DirectCD on your box.

Anyway, you may start by toggling Autorun to see if it helps.