Hello, I am new here and hope that one of your experienced members maybe able to help. I would greatly appreciate it.
I have spent about 4 hours googling trying to figure out how to get my slim line Asus external burner to recognize blank dvd's and to no avail. Every site that I tried had Driver Support etc. scanner which I installed and then uninstalled as it did my whole Toshiba laptop, which I was not interested in and there was nothing specified about the Asus.
I just found it in my packing boxes after moving and have not used it for a long time and now find it does not recognize blank dvd's. I have tried R-, R + and RW, but no change. Also different brands of Sony, Maxell.
This burner did work and so I am wondering if I am missing the Drivers or firmware??
I checked in Device Manager and there are no yellow exclamations and then I went into the Drive details themselves and it indicated that it was working? The Light goes on when it is plugged into the computer and then goes out?
OS is xp with Kaspersky and Malware Bytes. I don't know where the disc is that came with the unit.
I really look forward to some comments.
BTW my Lite On external burner is working fine...I only bought this one some time ago as a back up and just recently found it after our move.
Thankyou for your time.