Mediaface Printing Problem

[audiodrome]

I've been using Mediaface 2.4 for five years and I haven't had any problems with it until I bought a new HP 6940 Deskjet printer last year. I see no reason for an upgrade as this does everything I need it to do. I originally installed it on Windows 98, but I'm currently running Windows XP SP2. Whenever I print CD inserts and trays with solid colors, I will get bars, stripes, and blocks of a different shade within the perforated sections of the sheet. A workaround that I discovered is to move the section (spine, back, etc.) ever so slightly and this will sometimes solve the problem. Also, if I select "Automatic" instead of "Premium Photo Paper" that sometimes will work, but not always, and I end up wasting a lot of paper to get one that comes out right. My old HP 960 Deskjet printer never had this problem.

I tried printing the CD trays on different paper (other than the Neato inserts) and I still got the bars, but when I printed the CD trays from Photoshop, I didn't get any bars, so it must be an incompatibility problem - the HP 6940 and Mediaface 2. Perhaps an upgrade to Mediaface 4 or 5 will solve the problem.

Has anyone else dealt with this issue?

[Shaman]

I have no experience with the printer you are having a problem with Mediaface. I upgraded to 4.0 and the subsequent updates for that version. It's been at least 3 years. I use the software first with Epson's 960 and then with Epson's R200. The output's are awfully good. While my response does not address your present problem with HP, I thought my experience with 4.0 (and the updates) which I rate better than 2.0/2.4 in combination with Epson's models I mention might be interesting to you. I have several printers including a color laser printer and sometimes print CD labels designed for color laser printers. The output is not quite the same as glossy photo paper and inkjet, but quite good and it gives me options. I have no interest in upgrading to 5.0 and a visit to Neato's website is spectacularly absent about any information about the difference between 4.0 and 5.0. As you expressed: When it's working well, stay with what works best.