Nero backitup - Buggy? Or just me/my kit?

[planetf1]

Hi, I have nero backup 2.2.1.1 (nero 7.2.0.3).

Regardless of whether I use
- version 1 format or version 2
- shadow copy or not
- different media types

I don't seem to be able to execute a 8gb backup (split disc) without verification errors of failures at some point in the process.

I've also looked at upper/lower filters & removed PXHELP20.SYS to no avail.

The writer is a brand new NEC ND-4571a, to which I've also tried applying the (iodata) firmware 1.21, up from 1.01 as shipped.

I've previously had the same problem with an elderly NEC ND-1100A, although that needed replacing in any case.

The system unit is a new Dell Dimension 5150, Pentium D 820 (2*2.8Ghz) with 1Gb ram. All copying is from a SATA 160Gb disk, although an IDE 120Gb disk is already present.

ideas?

Errors look like

22:03:59 #26 Phase 37 File APIProgress.cpp, Line 278

Burn process completed successfully at 4x (5,540 KB/s)



22:03:59 #27 Phase 78 File APIProgress.cpp, Line 278

Data verification started



22:06:43 #28 SPTI -1128 File SCSIPassThrough.cpp, Line 290

D: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1128)

Sense Key: 0x03 (KEY_MEDIUM_ERROR)

Sense Code: 0x11

Sense Qual: 0x00

CDB Data: 0x28 00 00 09 D9 C0 00 00 10 00 00 00

Sense Area: 0xF0 00 03 00 09 D9 C0 0A 00 00 00 00 11

Buffer x0bb2e200: Len x8000


Info on drivers shows as

File 'Drivers\ADPU160M.SYS': Ver=v3.60a (Lab01_N(johnstra).010529-2218), size=101888 bytes, created 17/08/2001 14:07:32

File 'Drivers\PXHELP20.SYS': Ver=2.03.32a, size=20640 bytes, created 18/04/2006 23:34:55 (Prassi/Veritas driver for win 2K)

File 'Drivers\InCDfs.SYS': Ver=5, 1, 0, 5, size=102016 bytes, created 05/04/2006 11:34:04 (InCD4 driver for win NT/2K/XP)

File 'Drivers\InCDpass.SYS': Ver=5, 1, 0, 5, size=29568 bytes, created 05/04/2006 11:34:22 (InCD4 driver for win NT/2K/XP)

File 'Drivers\InCDrec.SYS': Ver=5, 1, 0, 5, size=8832 bytes, created 05/04/2006 11:34:56 (InCD4 driver for win NT/2K/XP)


Another excerpt

10:03:59 PM Data verification started
10:06:51 PM Read errors from sector 645568 to 645615
10:07:00 PM Read errors from sector 645632 to 645679
10:07:06 PM Read errors from sector 645696 to 645727
10:07:18 PM Read errors from sector 645872 to 645951
10:07:23 PM Read errors from sector 646032 to 646047
10:07:26 PM Process aborted by user
Source file: BackupDocBase.cpp, Line: 665

10:07:27 PM Read errors from sector 646096 to 646111
===================================================================

and more system info

Windows XP 5.1

IA32

WinAspi: File 'Wnaspi32.dll': Ver=?.?.?.?, size=6656 bytes, created 07/10/2003 18:08:44

ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 02/11/2004 13:54:32



NT-SPTI used

Nero API version: 7.2.0.3

Using interface version: 7.0.5.6

Installed in: C:\Program Files\Nero\Nero 7\Core\

Application: Ahead\Nero BackItUp
Internal Version: 7, 2, 0, 3


Recorder: <_NEC DVD_RW ND-4571A> Version: 1-21 - HA 1 TA 0 - 7.2.0.3

Adapter driver: <IDE> HA 1

Drive buffer : 2048kB

Bus Type : default (0) -> ATAPI, detected: ?



=== Scsi-Device-Map ===

DiskPeripheral : WDC WD1200JB-00DUA0 atapi Port 0 ID 0 DMA: On

CdRomPeripheral : _NEC DVD_RW ND-4571A atapi Port 0 ID 1 DMA: On

DiskPeripheral : SAMSUNG HD160JJ/P atapi Port 1 ID 0 DMA: On



=== CDRom-Device-Map ===

_NEC DVD_RW ND-4571A D: CDRom0

=======================



AutoRun : 1

Excluded drive IDs:

WriteBufferSize: 83886080 (0) Byte

BUFE : 0

Physical memory : 1022MB (1046604kB)

Free physical memory: 182MB (187232kB)

Memory in use : 82 %

Uncached PFiles: 0x0

Use Inquiry : 1

Global Bus Type: default (0)

Check supported media : Disabled (0)

example media info

21:49:42 #20 Text 0 File Cdrdrv.cpp, Line 8914

---- DVD Structure: Physical Format Information (00h) ----

Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050

Book Type: DVD+RW (9), Part Version: 1.1x (2)

Disc Size: 120 mm, Maximum Rate: <not specified> (F h)

Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: re-writable

Linear Density: 0,267 um/bit, Track Density: 0,74 um/track

Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)

End Physical Sector Number of Data Area: 35A0F h

End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)

Data in Burst Cutting Area (BCA) does not exist

Disc Application Code: 0 / 0 h

Extended Information indicators: 0 h

Disc Manufacturer ID: PRODISC.

Media type ID: W02

Product revision number: 0

Number of Physical format information bytes in use in ADIP up to byte 63: 57

Media Specific [16..63]:

00 00 00 50 52 4F 44 49 - 53 43 00 57 30 32 00 39 ...PRODISC.W02.9

23 00 9C 7C 5C 02 28 00 - 96 7E 70 02 28 00 9C 7B #..|\.(..~p.(..{

68 02 28 04 04 20 E0 00 - F0 00 00 00 00 00 00 00 h.(.............

[CCampbell]

Hi Planetf1,

Are you doing a file backup, or a Drive Backup?

I assume a file backup based on your descriptoin, but wish to be sure.

And this is with Shadow copy enabled? With Shadow copy disabled, I could see where some files would fail a verify, but with it enabled, there should not be an issue of this nature.

And normally, when you get a failed during a verify, Nero BIU will list the file name that is the problem, I've never seen it report a 'KEY_MEDIUM_ERROR" during a verify of a backup.

I assume you've tried more than one brand of media?

Are you able to restore the files? Don't overwrite the originals, just create a Temp folder somewhere, and try and restore to the Temp folder. And then use windows to compare the restored data with the originals to see if it's all there.

Regards,

Craig

[planetf1]

Just an update... I've been working through multiple media types & firmware (see http://club.cdfreaks.com/showthread.php?t=183519 ). I've tested I can create readable(maybe just ok) burns on dvd+rw

In addition I de-installed & re-installed Nero (same version)

I'm now going to try another backup in the next few days, potentially to all of DVD+R/DVD+RW/DVD-RAM

(I was using shadow copy, for a file backup BTW)

[planetf1]

Just a quick question..

What is recommended format, if I'm not worried about backward compatability, for DVD-RAM?

UDF 2.6? (the metadata 2nd copy sounds helpful)

Same for DVD+RW

Or are there strong reasons to stick with 2.5 or even 2.0?

[CCampbell]

If your using Nero BackItUp wtih DVD-RAM media, then you will not have an option to select which to use.

If your using Nero Burning ROM, I would need to know what your plans are in regards to use or distribution of the discs you create.

Regards,

Craig

[planetf1]

For non-backitup use, it would be for backup/restore to same PC only. I have no other DVD-RAM devices, but am inclined to trust it more than DVD+RW for perioidically rewritten volumes.