Backitup 2.0 Nightmare

[chano]

Does anyone know of a tool or a method that will allow one to recover their files from a corrupt Nero drive backup archive?

I decided to check out the drive backup capabilities of backitup in anticipation of getting a new windows box. I let it back up my C drive over night and then ran the verify wizard the next day. This is where everything went to pot. The verify wizard managed to crash the file system on my drive and corrupt the master boot record. I tried many, many recovery methods over the course of the next several days, but in the end, I lost all of my data except for the alleged "back up", which I wrote to an external HDD. On my new machine I installed Nero 7, and with nothing left to lose, ran the verify wizard on the backup. The first file is corrupt, go figure.

At this point, I don't need to restore the drive, I just need my data back. I tried recovering my data with GetDataBack, which works, except the files are encoded in Nero's compression standard. So I then tried to get Backitup to restore each individual file after recovery, but alas it failed to recognize them as one of its own.

I have also tried running the actual restore wizard many times, from inside windows, off the boot disc, from internal to external drives and back again, you name it. It always gives an error 54% of the way into restoring the first file, or at least it does when I can even coax the restore wizard into recognizing all of my drives.

Oh the irony of it all. Nice back up program Nero.

*********************************************************

Here's a log from an attempted restore:

03:42:57 PM Nero BackItUp : 2.0.0.0
03:42:57 PM [Drive Restore Process]
03:42:57 PM Microsoft Windows XP
03:42:57 PM LOG creation date: 2006/04/04
03:42:57 PM The partition manager has been initialized successfully.
Source file: DriveRestoreDocBase.cpp, Line: 144

03:42:58 PM Drive restore process has been started.
Source file: DriveRestoreDocBase.cpp, Line: 288

03:42:58 PM Opening drive backup image file C:\Documents and Settings\Administrator\Desktop\20060329_230437_Administrator_Local Disk (C)\BK_0001.DAT.
Source file: DriveImageRead.cpp, Line: 92

03:42:58 PM Creating new partition.
Source file: DriveRestoreDocBase.cpp, Line: 176

03:42:58 PM Error flushing data, system error: 1.
Source file: DriveAccessNT.cpp, Line: 206

03:42:58 PM Error flushing data, system error: 5.
Source file: DriveAccessNT.cpp, Line: 206

03:42:58 PM Error flushing data, system error: 5.
Source file: DriveAccessNT.cpp, Line: 206

03:42:58 PM Error opening drive: \\.\PHYSICALDRIVE2, start sector: 0, size: 0 sectors, system error: 2.
Source file: DriveAccessNT.cpp, Line: 161

03:42:58 PM Error flushing data, system error: 5.
Source file: DriveAccessNT.cpp, Line: 206

03:42:58 PM Error flushing data, system error: 5.
Source file: DriveAccessNT.cpp, Line: 206

03:42:58 PM Error opening drive: \\.\PHYSICALDRIVE2, start sector: 0, size: 0 sectors, system error: 2.
Source file: DriveAccessNT.cpp, Line: 161

03:42:58 PM Error flushing data, system error: 1.
Source file: DriveAccessNT.cpp, Line: 206

03:42:58 PM Error flushing data, system error: 1.
Source file: DriveAccessNT.cpp, Line: 206

03:42:58 PM Error flushing data, system error: 5.
Source file: DriveAccessNT.cpp, Line: 206

03:42:58 PM Error flushing data, system error: 5.
Source file: DriveAccessNT.cpp, Line: 206

03:42:58 PM Error opening drive: \\.\PHYSICALDRIVE2, start sector: 0, size: 0 sectors, system error: 2.
Source file: DriveAccessNT.cpp, Line: 161

03:42:58 PM Error flushing data, system error: 1.
Source file: DriveAccessNT.cpp, Line: 206

03:42:58 PM Error flushing data, system error: 1.
Source file: DriveAccessNT.cpp, Line: 206

03:42:58 PM Error flushing data, system error: 1.
Source file: DriveAccessNT.cpp, Line: 206

03:42:58 PM Error flushing data, system error: 5.
Source file: DriveAccessNT.cpp, Line: 206

03:42:58 PM Error flushing data, system error: 5.
Source file: DriveAccessNT.cpp, Line: 206

03:42:58 PM Error opening drive: \\.\PHYSICALDRIVE2, start sector: 0, size: 0 sectors, system error: 2.
Source file: DriveAccessNT.cpp, Line: 161

03:42:58 PM Error flushing data, system error: 5.
Source file: DriveAccessNT.cpp, Line: 206

03:42:58 PM Error flushing data, system error: 5.
Source file: DriveAccessNT.cpp, Line: 206

03:43:01 PM Hard disk: 0. Result: 0. Message: Scanned successfully.
Source file: HDReaderFactory.cpp, Line: 81

03:43:01 PM Error flushing data, system error: 5.
Source file: DriveAccessNT.cpp, Line: 206

03:43:01 PM Error flushing data, system error: 5.
Source file: DriveAccessNT.cpp, Line: 206

03:43:01 PM Error flushing data, system error: 5.
Source file: DriveAccessNT.cpp, Line: 206

03:43:01 PM Hard disk: 1. Result: 0. Message: Scanned successfully.
Source file: HDReaderFactory.cpp, Line: 81

03:43:01 PM Error flushing data, system error: 5.
Source file: DriveAccessNT.cpp, Line: 206

03:43:01 PM Target drive / partition has been selected successfully.
Source file: DriveRestoreDocBase.cpp, Line: 228

03:43:01 PM Fit to target is selected: No
03:43:01 PM Master boot record will be restored: No
03:43:01 PM Target drive / partition information!!!
03:43:01 PM Disk number: 1, Partition number: 0, Drive letter: E:, Drive label: New Volume (E:)
03:43:01 PM Actual size: 2667693056, Compress size: 64015696, Sectors: 240091362, Start sector: 63, End sector: 240091425, Partition type: NTFS
03:43:01 PM Source drive / partition information!!!
03:43:01 PM Disk number: 0, Partition number: 0, Drive letter: C, Drive label:
03:43:01 PM Actual size: 122926777344, Compress size: 122926777344, Sectors: 240091362, Start sector: 63, End sector: 240091425, Partition type: NTFS
03:43:01 PM Opening drive backup image file C:\Documents and Settings\Administrator\Desktop\20060329_230437_Administrator_Local Disk (C)\BK_0001.DAT.
Source file: DriveImageRead.cpp, Line: 92

03:43:01 PM Opening drive E:.
Source file: DriveRestoreCompilation.cpp, Line: 178

03:43:01 PM Locking drive E:.
Source file: DriveRestoreCompilation.cpp, Line: 179

03:43:01 PM Restoring drive backup image file no 1.
Source file: DriveRestoreCompilation.cpp, Line: 366

03:44:38 PM Error while writing sector no: 742396276 to drive: \\.\E:, start sector: 0, size: 0 sectors, system error: 87.
Source file: DriveAccessNT.cpp, Line: 527

03:44:38 PM Internal error code: -8
Source file: DriveRestoreCompilation.cpp, Line: 294

03:44:38 PM Drive restore process has been failed.
Source file: DriveRestoreCompilation.cpp, Line: 295

03:44:38 PM Error flushing data, system error: 1.
Source file: DriveAccessNT.cpp, Line: 206

03:44:38 PM Error flushing data, system error: 5.
Source file: DriveAccessNT.cpp, Line: 206

03:44:38 PM Error flushing data, system error: 5.
Source file: DriveAccessNT.cpp, Line: 206

03:44:38 PM Error opening drive: \\.\PHYSICALDRIVE2, start sector: 0, size: 0 sectors, system error: 2.
Source file: DriveAccessNT.cpp, Line: 161

03:44:38 PM Error flushing data, system error: 5.
Source file: DriveAccessNT.cpp, Line: 206

03:44:39 PM Error flushing data, system error: 5.
Source file: DriveAccessNT.cpp, Line: 206

03:44:39 PM Hard disk: 0. Result: 0. Message: Scanned successfully.
Source file: HDReaderFactory.cpp, Line: 81

03:44:39 PM Error flushing data, system error: 5.
Source file: DriveAccessNT.cpp, Line: 206

03:44:39 PM Error flushing data, system error: 5.
Source file: DriveAccessNT.cpp, Line: 206

03:44:40 PM Error flushing data, system error: 5.
Source file: DriveAccessNT.cpp, Line: 206

03:44:41 PM Hard disk: 1. Result: 0. Message: Scanned successfully.
Source file: HDReaderFactory.cpp, Line: 81

03:44:41 PM Error flushing data, system error: 5.
Source file: DriveAccessNT.cpp, Line: 206

[CCampbell]

Hi Chano,

I'm checking with our engineers in Germany to see if we have such a utility for recovering data from a defective Hard Drive Backup by BIU2.

I do know that I've had some succes in recovering data from a defective File Backup using BIU2.

Could you provide me with some information about your system, and the version of Nero BackItUp that you were or are using for this process? This is the first I've heard of BIU damaging a system when simply doing a 'Verify' of a backup. I've seen a few where the Backup is bad and a failed restore attempt has caused damage to the Boot Drive, but not just from a verify of a backup disc. So I would very much like as much details as possible so that I can try and duplicate this issue and create a Bug Report on it.

Regards,

Craig