Problems burning DVD+R DL disc

by **PaulAlex7000** on Sat May 28, 2005 1:13 am

The Nero History Log file is below.

Basically, trying to get a Pioneer A10 to burn data to Verbatim DVD+R DL disc. I thought I was getting farther in it burning a non-multi-session disc, but no dice.

Any ideas on this one? Thanks!

Code: Select all: Windows XP 5.1 IA32 WinAspi: - ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 6:35:34 PM Nero Version: 6.6.0.13 Internal Version: 6, 6, 0, 13c Recorder: <PIONEER DVD-RW DVR-109> Version: 1.40 - HA 0 TA 0 - 6.6.0.13 Adapter driver: <atapi> HA 0 Drive buffer : 2000kB Bus Type : default (0) -> ATAPI, detected: ATAPI CD-ROM: <PIONEER DVD-RW DVR-109 >Version: 1.40 - HA 0 TA 0 - 6.6.0.13 Adapter driver: <atapi> HA 0 === Scsi-Device-Map === CdRomPeripheral : PIONEER DVD-RW DVR-109 atapi Port 0 ID 0 DMA: On CdRomPeripheral : PLEXTOR CD-R PX-W2410A atapi Port 1 ID 0 DMA: On DiskPeripheral : WDC WD2000JB-00DUA0 70.1 hpt3xx Port 2 ID 0 DMA: Off DiskPeripheral : WDC WD2000JB-00DUA0 70.1 hpt3xx Port 2 ID 1 DMA: Off OtherPeripheral : ADAPTEC RCM DEVICE hpt3xx Port 2 ID 0 DMA: Off DiskPeripheral : Promise 1+0 Stripe/RAID01.10 fasttx2k Port 3 ID 0 DMA: Off === CDRom-Device-Map === PIONEER DVD-RW DVR-109 Y: CDRom0 PLEXTOR CD-R PX-W2410A X: CDRom1 ======================= AutoRun : 1 Excluded drive IDs: WriteBufferSize: 83886080 (0) Byte ShowDrvBufStat : 0 BUFE : 0 Physical memory : 1023MB (1048020kB) Free physical memory: 257MB (263500kB) Memory in use : 74 Uncached PFiles: 0x0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 27.5.2005 ISO compilation 9:18:24 AM #1 Text 0 File Isodoc.cpp, Line 6194 Iso document burn settings ------------------------------------------ Determine maximum speed : FALSE Simulate : FALSE Write : TRUE Finalize CD : TRUE Multisession : FALSE Burning mode : DAO Mode : 1 ISO Level : 1 (Max. of 11 = 8 + 3 char) Character set : ISO 9660 Joliet : TRUE Allow pathdepth more than 8 directories : TRUE Allow more than 255 characters in path : FALSE Write ISO9660 ;1 file extensions : TRUE 9:18:24 AM #2 Text 0 File Reader.cpp, Line 127 Reader running 9:18:24 AM #3 Text 0 File Writer.cpp, Line 122 Writer PIONEER DVD-RW DVR-109 running 9:18:24 AM #4 ISO9660GEN -11 File geniso.cpp, Line 3293 First writeable address = 0 (0x00000000) 9:18:29 AM #5 Text 0 File Burncd.cpp, Line 3167 Turn on Disc-At-Once, using DVD media 9:18:30 AM #6 Text 0 File DlgWaitCD.cpp, Line 260 Last possible write address on media: 4173823 (927:30.73, 8151MB) Last address to be written: 4041823 (898:10.73, 7894MB) 9:18:30 AM #7 Text 0 File DlgWaitCD.cpp, Line 272 Write in overburning mode: NO (enabled: CD) 9:18:30 AM #8 Text 0 File DlgWaitCD.cpp, Line 2339 Recorder: PIONEER DVD-RW DVR-109, Media type: DVD+R9 Double Layer Disc Manufacturer ID: MKM, Media Type ID: 001, Product revision number: 0 Disc Application Code: 0, Extended Information Indicators: 0 9:18:30 AM #9 Text 0 File DlgWaitCD.cpp, Line 438 >>> Protocol of DlgWaitCD activities: <<< ========================================= 9:18:30 AM #10 Text 0 File ThreadedTransferInterface.cpp, Line 830 Setup items (after recorder preparation) 0: TRM_DATA_MODE1 () 2 indices, index0 (150) not provided original disc pos #0 + 4041824 (4041824) = #4041824/898:10.74 relocatable, disc pos for caching/writing not required/ required, no patch infos -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 4041824 blocks [PIONEER DVD-RW DVR-109] -------------------------------------------------------------- 9:18:30 AM #11 Text 0 File ThreadedTransferInterface.cpp, Line 1043 Prepare recorder [PIONEER DVD-RW DVR-109] for write in CUE-sheet-DAO DAO infos: ========== MCN: "" TOCType: 0x00; Session Closed, disc fixated Tracks 1 to 1: 1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 8277655552, ISRC "" DAO layout: =========== __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________ 0 | lead-in | 0 | 0x41 | 0x00 0 | 1 | 0 | 0x41 | 0x00 0 | 1 | 1 | 0x41 | 0x00 4041824 | lead-out | 1 | 0x41 | 0x00 9:18:30 AM #12 Phase 24 File dlgbrnst.cpp, Line 1832 Caching of files started 9:19:13 AM #13 Text 0 File Burncd.cpp, Line 4051 Cache writing successful. 9:19:13 AM #14 Phase 25 File dlgbrnst.cpp, Line 1832 Caching of files completed 9:19:13 AM #15 Phase 36 File dlgbrnst.cpp, Line 1832 Burn process started at 2.4x (3,324 KB/s) 9:19:14 AM #16 Text 0 File ThreadedTransferInterface.cpp, Line 2609 Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0 9:19:14 AM #17 Text 0 File DVDPlusDualLayer.cpp, Line 430 Disc finalized, LBA total Image size: 4041824 (7894MB), Last LBA L0: 2020927 (3947MB) 9:19:37 AM #18 SCSI -1066 File Cdrdrv.cpp, Line 1182 SCSI Exec, HA 0, TA 0, LUN 0, buffer 0x0C320600 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x05 (KEY_ILLEGAL_REQUEST) Sense Code: 0x24 Sense Qual: 0x00 CDB Data: 0xAD 0x00 0x00 0x00 0x00 0x00 0x00 0x21 0x08 0x04 0x00 0x00 Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0E 0x00 0x00 0x00 0x00 0x24 0x00 9:19:37 AM #19 Text 0 File DVDPlusDualLayer.cpp, Line 519 L0 Data Zone Capacity set to 2020928 (1ED640h, 3947MB) -> OK, confirmed setting 9:19:37 AM #20 CDR -1205 File DVDPlusDualLayer.cpp, Line 544 Burning Layer 1 9:19:37 AM #21 Text 0 File DVDPlusDualLayer.cpp, Line 552 Start writing layer 1 at address 0 (0h) 9:19:37 AM #22 Text 0 File Cdrdrv.cpp, Line 8438 ---- DVD Structure: Physical Format Information (00h) ---- Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050 Book Type: DVD+R DL (14), Part Version: 1 Disc Size: 120 mm, Maximum Rate: <not specified> (F h) Number of Layers: 2, Track Path: Opposite Track Path (OTP), Layer Type: recordable Linear Density: 0,293 um/bit, Track Density: 0,74 um/track Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW) End Physical Sector Number of Data Area: FCFFFF h End Sector Number in Layer 0: 21D63F h (LBN: 1ED63F h, 3947 MB) Data in Burst Cutting Area (BCA) does not exist Disc Application Code: 0 / 0 h Extended Information indicators: 0 h Disc Manufacturer ID: MKM..... Media type ID: 001 Product revision number: 0 Number of Physical format information bytes in use in ADIP up to byte 63: 64 Media Specific [16..63]: 00 00 00 4D 4B 4D 00 00 - 00 00 00 30 30 31 00 40 ...MKM.....001.@ 25 25 37 0C 02 2F 63 02 - 2F 63 21 23 0D 0E 14 14 %7../c./c!#.... 02 01 01 10 00 21 23 0D - 0E 14 14 02 01 01 10 00 .....!#......... 9:19:37 AM #23 Text 0 File DVDPlusRW.cpp, Line 652 Start write address at LBA 0 DVD high compatibility mode: Yes 9:19:40 AM #24 Text 0 File Cdrdrv.cpp, Line 1288 09:19:40.984 - PIONEER DVD-RW DVR-109\H0 T0 : Queue again later 9:19:41 AM #25 Text 0 File Cdrdrv.cpp, Line 1288 09:19:41.796 - PIONEER DVD-RW DVR-109\H0 T0 : Queue again later 9:19:42 AM #26 Text 0 File Cdrdrv.cpp, Line 1288 09:19:42.609 - PIONEER DVD-RW DVR-109\H0 T0 : Queue again later 9:19:43 AM #27 Text 0 File Cdrdrv.cpp, Line 1288 09:19:43.234 - PIONEER DVD-RW DVR-109\H0 T0 : Queue again later 9:21:21 AM #28 SCSI -1135 File Cdrdrv.cpp, Line 1436 SCSI Exec, HA 0, TA 0, LUN 0, buffer 0x03E60000 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x0C Sense Qual: 0x00 CDB Data: 0x2A 0x00 0x00 0x02 0x78 0xA0 0x00 0x00 0x20 0x00 0x00 0x00 Sense Data: 0x71 0x00 0x03 0x00 0x02 0x75 0xF0 0x0E 0x00 0x00 0x00 0x00 0x0C 0x00 9:21:21 AM #29 CDR -1135 File Writer.cpp, Line 311 Write error 9:21:21 AM #30 Text 0 File ThreadedTransfer.cpp, Line 228 all writers idle, stopping conversion 9:21:21 AM #31 Text 0 File ThreadedTransfer.cpp, Line 222 conversion idle, stopping reader 9:21:26 AM #32 Phase 127 File dlgbrnst.cpp, Line 1832 Generating DVD high compatibility borders 9:21:46 AM #33 CDR -1122 File WriterStatus.cpp, Line 167 Unable to recover TOC 9:21:46 AM #34 TRANSFER -24 File WriterStatus.cpp, Line 167 Could not perform end of Disc-at-once 9:21:46 AM #35 Phase 38 File dlgbrnst.cpp, Line 1832 Burn process failed at 2.4x (3,324 KB/s) Existing drivers: File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 8/3/2004 10:59:44 PM (Adapter driver for rec) Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option) ====== *** Nero-Burning Rom, History File *** ======

by **Bhairav** on Sat May 28, 2005 2:24 am

Why is DMA off on your HDDs? Enable DMA.. pretty sure that's your problem.

by **PaulAlex7000** on Sat May 28, 2005 3:03 am

Bhairav wrote:Why is DMA off on your HDDs? Enable DMA.. pretty sure that's your problem.

I'm not sure how to enable it -- the hard drives in question are connected to an Adaptec 1200 RAID IDE card. And neither the "SCSI" device or the disk drives themselves in the Device Manager give an option for DMA.

by **Boba_Fett** on Mon May 30, 2005 3:20 pm

PaulAlex7000 wrote:
Bhairav wrote:Why is DMA off on your HDDs? Enable DMA.. pretty sure that's your problem.

I'm not sure how to enable it -- the hard drives in question are connected to an Adaptec 1200 RAID IDE card. And neither the "SCSI" device or the disk drives themselves in the Device Manager give an option for DMA.

With non-native HDD methods (PCI cards, 3rd party chips not integreted into the mobo's Southbridge), Windows always recognizes optical and hard drives as SCSI. I have no clue as to whether there is a performance hit there since you don't have any DMA options...

by **PaulAlex7000** on Tue May 31, 2005 11:41 pm

Boba_Fett wrote:
PaulAlex7000 wrote:
Bhairav wrote:Why is DMA off on your HDDs? Enable DMA.. pretty sure that's your problem.

I'm not sure how to enable it -- the hard drives in question are connected to an Adaptec 1200 RAID IDE card. And neither the "SCSI" device or the disk drives themselves in the Device Manager give an option for DMA.

With non-native HDD methods (PCI cards, 3rd party chips not integreted into the mobo's Southbridge), Windows always recognizes optical and hard drives as SCSI. I have no clue as to whether there is a performance hit there since you don't have any DMA options...

Come to think of it, if it was an issue with DMA, shouldn't I be seeing problems when it comes to burning a single layer DVD+R disc. Or DVD-RW (in ISO format, not UDF).

I'm not good at reading the Nero error logs, but it seems it's having an issue with the second layer?

by **dodecahedron** on Wed Jun 01, 2005 1:59 am

PaulAlex7000 wrote:Come to think of it, if it was an issue with DMA, shouldn't I be seeing problems when it comes to burning a single layer DVD+R disc. Or DVD-RW (in ISO format, not UDF).

probably, if you were burning at 8x.

did you try Nero InfoTool (Configuration tab) ?
what does it say about DMA mode of the drives attached to the Adaptec IDE card ?

by **unclebud** on Wed Jun 01, 2005 9:30 pm

my sympathies to op

by **PaulAlex7000** on Thu Jun 02, 2005 5:40 am

dodecahedron wrote:
PaulAlex7000 wrote:Come to think of it, if it was an issue with DMA, shouldn't I be seeing problems when it comes to burning a single layer DVD+R disc. Or DVD-RW (in ISO format, not UDF).

probably, if you were burning at 8x.

I was burning the DVD+R discs at 4x, so probably no chance of buffer underrun.

The Verbatim DL disc I was attempting to burn at 2.4x.

dodecahedron wrote:did you try Nero InfoTool (Configuration tab) ?
what does it say about DMA mode of the drives attached to the Adaptec IDE card ?

I launched it, and it did not say either way (DMA on or off) about the hard drives attached to the Adaptec card. It did say that DMA was on for both my Plextor CD and Pioneer DVD burner.

For what it's worth, looks like the Adaptec 1200A uses the Highpoint chipset, since the drivers being used are hpt3xx.sys.

Plextor is master on primary, and Pioneer is master on secondary channel (the main hard drive -- with the OS -- being a SATA drive attached to a Promise onboard controller).

by **CCampbell** on Fri Jun 03, 2005 1:48 pm

The log file shows three errors.

THe first one comes as soon as it looks at the media, and reports a "KEY_ILLEGAL_REQUEST". And then it moves on and when our software issues it's first 'WRITE' command, the Recorder reports a 'Queue Again Later' error message, which means the recorder is busy and not accepting commands. It never recovers from being busy, so it's not accepting commands, and it times out with the "KEY_MEDIUM_EOR" message.

Do you have the latest firmware for your recorder? Have you tried different DVD DL media?

Regards

Craig

by **PaulAlex7000** on Fri Jun 03, 2005 6:30 pm

CCampbell wrote:The log file shows three errors.

THe first one comes as soon as it looks at the media, and reports a "KEY_ILLEGAL_REQUEST". And then it moves on and when our software issues it's first 'WRITE' command, the Recorder reports a 'Queue Again Later' error message, which means the recorder is busy and not accepting commands. It never recovers from being busy, so it's not accepting commands, and it times out with the "KEY_MEDIUM_EOR" message.

Do you have the latest firmware for your recorder? Have you tried different DVD DL media?

Hi Craig... I'm using firmware 1.5 (the newest), but had originally tried it on firmware 1.40.

I haven't tried any other DL media yet. What I'm using presently is the Verbatim 2.4x DL, purchased at CompUSA. And I bought two more 3-packs from Newegg.com, which I haven't tried yet.

I jumped the gun by buying this many Verbatim media because so many people said they didn't have any problems with Verbatim, and it's the only supported media by Pioneer that will burn at 6x DL (although I haven't tried that fast of a speed yet).

Problems burning DVD+R DL disc

Problems burning DVD+R DL disc

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