Nero burning ROM v6.6.0.3 (Please help!)

[skypx]

Since the release of Nero 6.6.0.3 I have been having problems burning DVD's. After extensive testing I am convinced the problem is caused with this new version.

This is the log file generated after the burn fails:

Windows XP 5.1
IA32
WinAspi: File 'Wnaspi32.dll': Ver=4.71 (0002), size=45056 bytes, created 17 July, 2002 9:03:20 AM
ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 26 October, 2004 5:35:34 PM
Nero version: 6.6.0.3
Recorder: <LITE-ON DVDRW SOHW-1633S>Version: BS41 - HA 0 TA 1 - 6.6.0.3
Adapter driver: <atapi> HA 0
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ATAPI
CD-ROM: <JLMS XJ-HD166S >Version: DS1E - HA 1 TA 0 - 6.6.0.3
Adapter driver: <atapi> HA 1

=== Scsi-Device-Map ===
CdRomPeripheral : PLEXTOR DVDR PX-708A atapi Port 0 ID 0 DMA: On
CdRomPeripheral : LITE-ON DVDRW SOHW-1633S atapi Port 0 ID 1 DMA: On
CdRomPeripheral : JLMS XJ-HD166S atapi Port 1 ID 0 DMA: On
DiskPeripheral : FUJITSU MAS3735NP 0103 adpu320 Port 2 ID 0 DMA: Off
DiskPeripheral : SEAGATE ST336752LW 0004 adpu320 Port 2 ID 1 DMA: Off
DiskPeripheral : FUJITSU MAT3300NP 0105 adpu320 Port 2 ID 2 DMA: Off
DiskPeripheral : SEAGATE ST336753LW 0006 adpu320 Port 2 ID 3 DMA: Off

=== CDRom-Device-Map ===
PLEXTOR DVDR PX-708A G: CDRom0
LITE-ON DVDRW SOHW-1633S H: CDRom1
JLMS XJ-HD166S I: CDRom2
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 2046MB (2096092kB)
Free physical memory: 1412MB (1446292kB)
Memory in use : 31 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

6.12.2004
DVD-Copy on the fly
7:12:35 PM #1 Text 0 File Reader.cpp, Line 127
Reader running

7:12:35 PM #2 Text 0 File DVDCopy.cpp, Line 279
DVD Track-Information from source disc
No tracks detected

7:12:35 PM #3 Text 0 File DVDCopy.cpp, Line 286
Block size of track is not of data mode (-1)

7:12:35 PM #4 CDCOPY -31 File DVDCopy.cpp, Line 288
Cannot copy this disc to a DVD


Existing drivers:
File 'Drivers\ASPI32.SYS': Ver=4.71 (0002) built by: WinDDK, size=16512 bytes, created 17 July, 2002 8:05:10 AM
File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 3 August, 2004 9:59:44 PM (Adapter driver for rec)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

This error happens when I try to do a DVD disc to disc copy. I have e-mailed Ahead about the problem but I'm not sure if this is system specific or a flaw in version 6.6.0.3. If anyone is able to validate this error with their system I'm sure it would help expedite a fix from Ahead. Thank you.

[ItalianJob]

Yes disc to disc copy is broken on 6.6.0.3.
It's reported by several users.

Go back to 6.6.0.1.

[skypx]

Yes disc to disc copy is broken on 6.6.0.3.
It's reported by several users.

Go back to 6.6.0.1.

Ok thanks, wasn't sure if it had been verified by other users.

[skypx]

Apparently Ahead is unaware of the problem. This is the reply I received from them after reporting the problem.

Dear valued Xx Xxxxxxx,

thank you for your email and your interest in our software.

Nero is able to copy DVDs which are not copy protected and which are 4.7GB in size such as is supported by DVDR or DVDRW media.
(Important Note: Most DVD Videos that you can buy or rent are bigger than 4.7GB and they are, for the most part, copy protected.)

To find step by step directions on how to copy a DVD, and more, just use the below link.

http://www.nero.com/us/631939469946227.html

Should you wish more information, please do not hesitate to contact us again.

best regards

Xxxxxxx Xxxxxxxxxx
Nero Support

Ahead Software AG
Im Stoeckmaedle 18
76307 Karlsbad
Germany
Fax : ++49 (0)7248 911 888
http://www.nero.com

[CCampbell]

Hello Everyone,

Thanks to this forum and others, we are aware of the problem, and found that this occurs with some Drives and not others. We have found the problem, and we have already resolved.

Problem:
We found the issue here.
DVD-copy from DVD-Rom drives that do not support ReadTrackInformation comand
is actually broken, as the tracklength will not be analysed correctly.
Fixed by re.implenting ReadCapacity command for such DVD-Rom drives.


Regards,

Craig

[skypx]

Hello Everyone,

Thanks to this forum and others, we are aware of the problem, and found that this occurs with some Drives and not others. We have found the problem, and we have already resolved.

Problem:
We found the issue here.
DVD-copy from DVD-Rom drives that do not support ReadTrackInformation comand
is actually broken, as the tracklength will not be analysed correctly.
Fixed by re.implenting ReadCapacity command for such DVD-Rom drives.


Regards,

Craig

Thanks for the quick fix!!! I actually started looking for another DVD drive (Newegg.com etc) when I found out the problem was specific to certain DVD drives. Is there a work around until a fix is released? Thanks again.

[CCampbell]

Hy Skypx,

I'll have to see if there is a quick patch we can provide, or if this is a major change requireing a full build.

Regards,

Craig

[skypx]

Hy Skypx,

I'll have to see if there is a quick patch we can provide, or if this is a major change requireing a full build.

Regards,

Craig

Thanks Craig, I really do appreciate the help you have provided.

[skypx]

Ahead sent me a new .dll this morning. I will install it this afternoon after work.

[Maximus1]

Has Ahead fixed the problem?

[skypx]

Has Ahead fixed the problem?

Yes they sure did!!!



You can get the new .dll here.

[Maximus1]

Thanks skypx

[skypx]

Thanks skypx

No problem. I forgot to mention the file needs to be extracted to the nero folder.

[Maximus1]

It didn't work for me. I had to go back to version 6601.

[VideoRoy]

I have been trying to resolve this one for about a week thanks! I have also been in contact with Nero support but they had not offered the .dll yet.

Any idea when this will be an "official" release?

Thanks alot.

[skypx]

A new version is available now.