aviationwiz wrote:LoneWolf wrote:ZZZ has been FedEx for as long as I can remember. I'd be less likely to order from them if they used UPS.
How long have you been using them? Even my order last month, 10/02 for a 74GB Raptor, the Free 2nd day was UPS. My first order from them was back when they were googlegear in July 2003.
Actually, I do recall when they were Googlegear that they used UPS. I used to order hard disks from them and GoGoCity.com back then, between the two of them they had the best HDD prices.
I've been ordering from ZZZ (with its new name) for about a year now. Unlike UPS, I actually trust FedEx enough to sign a waiver letting them deliver a package to my house unsigned. If a place uses UPS, I have to ship to work, because of the way they run things.
Prior to my signing the waiver, if FedEx tried to deliver and I wasn't home, they'd bring it back and take it off the truck. I could go to their pickup center (4-5 miles from home) and sign for it that evening.
UPS, on the other hand, does not take things off the truck unless you call them, and they won't take them off until they've tried to deliver at least once. The result is that you wait two additional days to even attempt to pick up a package, as that's how long it takes to process this request. UPS' regional center is all the way across town through heavy-traffic areas, making it a 30-minute drive one way. I'm not willing to sign a waiver, I've seen way too many damaged packages from UPS. As a result of all this rigamarole, I look to places that ship FedEx first, only go with a place that ships UPS if they have great service and good prices, and then I have it shipped to work.