by CCampbell on Fri Jul 02, 2004 1:00 pm
Sounds like our software did not install properly. You may wish to uninstall our software using our Nero Clean tool from our webiste. And then after a reboot. DOwnload a fresh copy of our Nero 6.3.1.15 software and install, and see if your issue is resolved.
Or you can go to the C:\Program Files\Common Files\Ahead\AudioPlugins and see if the wav.dll file is loaded. If not, this would be the reason for you problems. A fresh install is the only solution, or go to another system that our software is installed on, and working properly, and simply copy the wav.dll file from that system to your system.
Regards,
Craig