Liteon LDW-451S Problems,,,, HELP?

[Chewtoy]

I just got this I tried to create a backup of a DVD for my kids they are killing me breaking the originals, Anyway
I am trying to use Xcopy express vers 3.0 I think and this this starts by coping the DVD to the HD It gets to 99% then errors out and says that its unable to read the disk
What the hey, it read the other 98%?
I tried Nero 6.0 the newest one waste of cash there It will copy the movie to the HD but then when you put in the blank in you get a message that its to big for the disk
I am a total Noob at this
I am a tech but no experience at DVD douplication.
I never had this much of a headache with CD's.
I am unable to find a Firmware update
Can Anyone offer any useful advice?

[ruderacer]

Chewtoy, have you tried contacting the techs at dvdxcopy.com or sign on as a customer ( with the id and password that comes in the case) and ask help from them. They will usually give you the steps to take to correct the problem. I just bought DVDXCOPY Platinum and I called tech support and had to upgrade to the newest version. Maybe you need to upgrade? Either way call or write them via their site for help. I hope it works out.

[Chewtoy]

Thanks man I will give that a try

[kirpen]

try dvdshrink its free