by AverageJoe on Thu Jan 30, 2003 12:26 am
Actually, I just found out it is a hardware error after all. After the philips not working I went out and bought the same brand imation cd's that I had burned successfully a few weeks back. Brought them home and I'm getting the same error as the philips. The weird thing is that I can still burn cd-rw's without a problem.
I think I know what caused it too. A few weeks ago I was burning a cd-r and for some reason I got an error. The system hung and the cd-r wouldn't eject, so I stuck a paperclip in the drive to get it out. I made sure the cd had stopped spinning before doing so, but when I opened it something made a grinding noise against the cd-r. Afterwards I burned a few cd-rw's and didn't think there was a problem.
I haven't burned a cd-r since then, only cd-rw's. Now I don't know what to do. I bought the drive from mwave.com the day it was released as a retail box, but of course by now I've thrown away the box and all the papers that came with it. Should I try to RMA it directly to lite-on or should I call up mwave and explain the problem?