Well, I'm not going to say I'm not biased in this... I *AM* a competitor of Tigerdirect.ca, but I'm also a competitor of
www.blankmedia.ca and I praise them all the time
My main issues with Tigerdirect are from my personal experience dealing with their personal (sales people are mainly friendly... I deal with "other" personal...) and all the complaints I see from people on Redflagdeals.com.
Also, Tigerdirect brings in their products through a lot of grey market sources, which limits MIR support, and there have been cases where Tigerdirect has offered rebates on items that they knew FULL WELL would not be honoured by the manufacturer because the item was not purchased through official channels. This sort of thing just pisses me off in general.
I've never had so much as a second look when returning stuff to NCIX, so they beat out any computer store I've worked with in the past so far. Although I'll admit again being a little biased in favour of NCIX, I have nothing to do with their hardware sales/purchasing/whatever, and that is what I'm talking about here.
Punch Cards -> Paper Tape -> Tape Drive -> 8" Floppy Diskette -> 5 1/4" Floppy Diskette -> 3 1/2" "Flippy" Diskette -> CD-R -> DVD±R -> BD-R
The Progression of Computer Media