by jmbrown12 on Wed May 26, 2004 3:35 pm
I agree with TheCDBurner about using a better ripper. That message normally indicates a corrupted database. The following is from the Roxio support pages:
In order to get rid of the "ctcatend" error do the following:
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For Windows 98/ME
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1) Close any open programs, especially those included with Easy CD/DVD Creator 6
2) Press CTRL-ALT-DELETE on your keyboard which should launch TASK MANAGER.
3) End task on any programs running referring to EASY CD CREATOR including but not limited to MEDIADB.EXE, PLAYLIST.EXE, and RXMON.EXE
4) Find the ROXIO folder located in c:\windows\application data
5) Right click on the ROXIO folder there and choose RENAME. Call the folder ROXIO.OLD
6) Now restart the application that was giving you that error message and it should no longer come up.
NOTE: If you are unable to rename the folder because permission is denied or the folder may be in use, boot the machine in safe mode and then rename the folder. Then reboot in normal mode and continue with step 6.
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For Windows 2000/XP
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1) Close any open programs, especially those included with Easy CD/DVD Creator 6
2) Press CTRL-ALT-DELETE on your keyboard which should launch TASK MANAGER.
3) Click on the PROCESSES tab
4) End any processes referring to EASY CD CREATOR including but not limited to MEDIADB.EXE, PLAYLIST.EXE, and RXMON.EXE
5) Find the ROXIO folder located in "c:\Documents and Settings\USERNAME\Application Data" where USERNAME is the name of the user you are currently logged in as
6) Right click on the ROXIO folder and choose RENAME. Call the folder ROXIO.OLD
7) Now restart the application that was giving you that error message and it should no longer come up.
NOTE: If you are unable to rename the folder because permission is denied or the folder may be in use, boot the machine in safe mode and then rename the folder. Then reboot in normal mode and continue with step 7.